Assistant Manager

JR United Kingdom; Stourbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive service and repair business in the UK seeks an Assistant Manager in Stourbridge. You will oversee management duties while working alongside technicians to ensure customer satisfaction. This role offers opportunities for career progression and an extensive benefits package including uncapped bonuses, discounts, and training programs.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off most Halfords products

Financial planning support via Wagestream

Health Cash Plan for wellness services

Pension Scheme & Life Assurance

Trade Price Bike & Cycle to Work Scheme

Discounts on groceries and shopping

Family & Friends Discount Events

GP Access, 364 days a year

Qualifications

• Experience in delivering high customer satisfaction and effective management.
• Experience in coaching/training colleagues.
• Technical/Mechanical ability or experience is required.

Responsibilities

• Provide effective management and leadership alongside the Centre Manager.
• Drive profitability with a focus on the customer journey.
• Assist with daily sales and customer service.

Skills

Customer Satisfaction

Management

Coaching/Training

Technical/Mechanical Ability

Health and Safety Compliance

Communication Skills

IT Proficiency

Time Management

Driving License

Job description

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide effective management and leadership, driving profitability with a focus on the customer journey. Ideally, you will have hands-on experience as a mechanic, dividing your time between the workshop with technicians and assisting with daily sales and customer service.

If you are passionate about driving business performance, delivering excellent customer experience, and seeking long-term career progression with training schemes, this could be the perfect opportunity. Don't delay, apply today!

• Average uncapped bonus of £7,100 per year (potential to earn more)

• 5 days a week (Centre closed on Sundays)

• Earn extra with our refer-a-friend scheme – T&C’s apply.

Benefits include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most Halfords products

Discounts on groceries, shopping, insurance, days out, restaurants, and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme

Financial planning support via Wagestream – access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share Save scheme with a 20% discount on shares

Health Cash Plan to access wellbeing services and claim healthcare costs

Pension Scheme & Life Assurance

You will have opportunities to progress your career at Halfords, including hybrid training and qualifications like ATA & MOT Tester.

Skills and experience:

• Experience in delivering high customer satisfaction and effective management
• Experience in coaching/training colleagues
• Technical/Mechanical ability or experience
• Experience meeting Health and Safety compliance standards
• Excellent verbal and written communication skills
• IT proficiency and willingness to learn in-house systems
• Good time management
• A valid driving license

National Tyres and Autocare is part of the Halfords family. We are growing rapidly, focusing on motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.

We encourage you to apply even if you don’t meet all criteria. At Halfords, we are committed to diversity and inclusion, welcoming applications from all backgrounds.