Assistant Manager

Light Cinemas Group Limited; Sittingbourne; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

28 days holiday

Medical insurance

Pension

Life insurance

Health plan

Earned wage access

Employee support

Free cinema tickets

Career growth

Job summary

The Light is seeking a proactive Assistant Manager to join our venue team in Sittingbourne. You’ll help lead the team, deliver outstanding guest service, and keep every area running smoothly across shifts in cinema, leisure and hospitality.

You’ll be a confident communicator, calm under pressure, with leadership experience in cinema or leisure. This role requires flexibility to work evenings, weekends and holidays, with opportunities for development and progression within our growing national

Qualifications

• Experience in a leadership role within cinema, hospitality, leisure or retail.
• Confident, friendly communicator who leads by example.
• Calm under pressure and organised during busy periods.

Responsibilities

• Support the management team in the day-to-day operation of the venue.
• Lead and motivate the team during shifts to deliver a fantastic guest experience.
• Help manage team rotas, maintain standards, and keep the venue running smoothly.
• Take responsibility for opening and closing procedures.
• Ensure health & safety, cleanliness, and presentation standards are consistently met.
• Provide training and support to team members.
• Handle guest queries or issues with confidence and professionalism.
• Act as a keyholder and take charge when senior managers are not on site.

Skills

Leadership

Guest service

Communication

Calm under pressure

Attention to detail

Team leadership

Job description

We are The Light, we provide a unique immersive experience that surprises and delights our guests across 14 locations in the UK. We offer a wide range of activities; cinema, bowling, karaoke, darts, mini golf, climbing walls, bars and kitchens – we have it all!

We’re looking for a proactive, people-focused Assistant Manager to join our managementteam. In this role, you’ll support the daily running of the venue, helping to lead the team, deliver exceptional guest service, and ensure smooth operations across all areas.

It’s a great opportunity for an Assistant Manager with leadership experience in cinema, hospitality or leisure who’s ready to step up into a broader management role.

What You’ll Be Doing:

• Support the management team in the day-to-day operation of the venue
• Lead and motivate the team during shifts to deliver a fantastic guest experience
• Help manage team rotas, maintain standards, and keep the venue running smoothly
• Take responsibility for opening and closing procedures
• Ensure health & safety, cleanliness, and presentation standards are consistently met
• Provide training and support to team members
• Handle guest queries or issues with confidence and professionalism
• Act as a keyholder and take charge when senior managers are not on site

About You:

• Experience in a leadership role within cinema, hospitality, leisure, or retail
• A confident, friendly communicator who leads by example
• Calm under pressure and organised during busy periods
• Strong attention to detail and a positive, hands-on approach
• Passionate about delivering great service and working as part of a team
• Flexible and reliable — happy to work evenings, weekends, and holidays

What’s In It For You:

• Competitive pay
• 28 days holiday
• Private medical insurance
• Pension scheme
• Life insurance
• Healthcare cash plan
• Wagestream – access your earned pay when you need it
• Employee assistance programme
• Free cinema tickets for family and friends
• Career development and progression opportunities