Assistant Manager

Halfords; Salisbury; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Annual leave

Staff discounts

Refer a friend

Pension scheme

Share save

Health plan

Career progression

Job summary

Halfords is expanding its Garage Services team in Fusion centres and seeks an Assistant Manager to support the Centre Manager. You will balance hands-on workshop work with leadership, driving profitability and a superior customer journey.

The role offers a base salary of £34,000 with an uncapped monthly bonus, and on-target earnings up to £41,100. Expect progression, training schemes, and a supportive, dynamic environment.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge, Level 2/3 in Light Vehicle Maintenance or equivalent experience.
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes.
• Bring your own tools and apply them in a busy workshop.
• Experience maintaining Health & Safety standards.
• Excellent verbal and written communication skills.
• IT proficient and able to learn in-house systems.
• Strong organisational and time management skills.
• Full, valid driving licence.

Responsibilities

• Provide productive management and leadership alongside the Centre Manager.
• Drive profitability and focus on the customer journey.
• Split time between workshop duties and daily sales/customer service support.

Skills

Customer management

Leadership

Coaching

Communication skills

Time management

IT proficiency

Driving licence

Workshop operations

Health & safety

Diagnostics knowledge

Education

Level 2/3 Light Vehicle Maintenance

Job description

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you'll play a pivotal role in driving the centres success.

Ready for the next step in management with the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don't delay

• On-target earnings up to £41,100
• Comprising a base salary of £34,000
• An uncapped monthly bonus scheme with average additional earnings of £7,100 per year
• 5 days a week (the centre is closed on a Sunday)
• Earn extra with our refer a friend scheme - T&Cs apply

Benefits Include

• 5.6 weeks' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan - to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

What We're Looking For

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching, training, and developing colleagues in the moment
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well-equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in-house systems
• Strong organisational and time management skills
• Full, valid driving licence

We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.