Assistant Manager

Apex Group Ltd; Saint Helier; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working model

Life Assurance

25 days annual leave + bank holidays

Income Protection

Pension Scheme and Health Care Scheme

Positive work environment

Job summary

Apex Group Ltd. in Jersey is seeking an Assistant Manager to support the Real Assets team with client administration and relationship management. You will report to a Manager, delivering high-quality services to a client portfolio while coordinating with advisors and third parties.

Hybrid working model is available; the role offers exposure to cross-jurisdictional work and regulatory compliance within a global business.

Qualifications

• Excellent communication and organisation skills.
• Understanding of Jersey statutory laws and related regulatory requirements.
• Professional CGI qualification or studying towards CGI.
• Prior experience within the finance industry.
• Ability to mentor, develop and train junior staff.

Responsibilities

• Maintain and develop client relationships with key contact.
• Engage with third parties, client advisors and intermediaries.
• Support the administration team under the manager.
• Ensure SLA adherence and CSP implementation.
• Contribute to ad-hoc projects as required by the business.
• Ensure client responsibilities are managed per deadlines and best practice.
• Lead and develop the junior team for property transactions and refinancing.
• Assist with due diligence and onboarding procedures.
• Monitor WIP and billing per fee agreements.
• Review outputs of the junior team for quality.
• Manage risk per Apex Group policies.
• Perform other duties as required.

Skills

Communication

Jersey law

Motivation

CGI qualification

Finance experience

Mentoring

Education

CGI qualification

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Role

Assistant Manager

Location

Jersey, Channel Islands

Department

Real Assets

Employment Type

Full time - Permanent

Role summary

As an Assistant Manager, you will be reporting to a Manager within the Real Assets Team in Jersey, responsible for the provision of administrative support and relationship management to a client portfolio. Working closely with a Manager to provide quality and efficient services to all customers within the portfolio.

The Role & Key Responsibilities

• Maintenance and development of client relationships for which you are the key client contact;
• Engagement with third parties, client advisors and intermediaries;
• Work with the team manager to ensure development of the underlying administration team;
• Monitor adherence to client service level agreements (SLAs) and implementation of customer specific procedures (CSPs);
• Contribute to ad-hoc projects as and when required by the business;
• Work with the Manager to ensure that client responsibilities are managed effectively and to agreed client, best practice, regulatory and statutory deadlines;
• Leading on and developing the junior team to undertake transaction management such as the acquisition/disposal of property and re-financing;
• Assisting with the collation of due diligence and completion of customer take on procedures;
• Monitoring of WIP and billing in accordance with fee agreements;
• Review work produced by the junior team, such as payments and minutes, to ensure high-quality deliverables;
• Manage risk in accordance with Apex Group policies and escape matters in accordance with procedure where required;
• Perform other duties to support the Manager and team as may be necessary from time-to-time.

Skills Required

• Excellent communication and organisation skills.
• An understanding of Jersey statutory laws and other related legal and regulatory requirements (e.g. anti-money laundering laws and regulations).
• Motivated and driven.
• Professional CGI (or equivalent) qualification or studying towards CGI;
• Prior experience within the finance industry;
• Ability to mentor, develop and train junior members of staff.

What you will get in return

• Hybrid working model.
• Life Assurance.
• 25 days of annual leave + bank holidays.
• Income Protection.
• Pension Scheme and Health Care Scheme.
• Positive and hospitable work environment.
• Exposure to all aspects of the business and cross-jurisdiction.
• A genuinely unique opportunity to be part of an expanding large global business + more

Additional information

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.