Assistant Manager

TN United Kingdom; Reigate; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated individual to enhance store performance and customer satisfaction. This role involves driving sales, maintaining visual merchandising standards, and fostering a positive shopping experience. With a focus on teamwork and development, the position offers a supportive environment for personal growth. Ideal candidates will possess strong customer service skills and retail experience, with opportunities for professional development and a rewarding work culture. If you're passionate about retail and eager to contribute to a thriving team, this is the perfect opportunity for you.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Qualifications

• Strong customer service skills with experience in retail.
• Excellent communication abilities to engage with customers.

Responsibilities

• Achieve sales targets by demonstrating passion for the product.
• Provide accurate product information to customers.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Good IT skills

Experience of working in a luxury fashion brand

Job description

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To assist the manager in driving consistent improvement to the store's sales, KPIs, and all other areas of measured success. To help recruit, retain, motivate, and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

1. Achieve sales targets by demonstrating passion for the product and the brand.
2. Provide accurate information about our product to the customer, including features, benefits, and stock availability.
3. Promote our multi-channel shopping options to ensure maximum customer satisfaction.
4. Create an inviting and welcoming atmosphere for our customers.
5. Process sales transactions carefully and in line with company guidelines.
6. Demonstrate flexibility to meet the needs of the store.

Purpose of the role

To assist the manager in driving consistent improvement to the store's sales, KPIs, and all other areas of measured success. To help recruit, retain, motivate, and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

1. Achieve sales targets by demonstrating passion for the product and the brand.
2. Provide accurate information about our product to the customer, including features, benefits, and stock availability.
3. Promote our multi-channel shopping options to ensure maximum customer satisfaction.
4. Create an inviting and welcoming atmosphere for our customers.
5. Process sales transactions carefully and in line with company guidelines.
6. Demonstrate flexibility to meet the needs of the store.

Key Skills and Experience:

Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a luxury fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognizes the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.