Assistant Manager

Oli Aubrey-Thomas; Reading; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development

Apprenticeships

Staff discounts

Free meals

28 days holiday

Company pension

Share Save Scheme

Job summary

Market House in Reading is seeking an enthusiastic Assistant Manager to lead our front-of-house and gaming teams, delivering exceptional customer service in a busy pub and social venue. The role requires a proactive approach to team management and a genuine passion for hospitality.

You will develop under our internal career pathway, with funded apprenticeships and training, and enjoy staff benefits such as meals, discounts, generous holidays, and a company pension.

Qualifications

• Motivated and experienced Assistant Manager with a passion for exceptional customer service.
• Pro-active approach to leading and developing a team in a pub environment.
• Commitment to career development in hospitality and ongoing learning.

Responsibilities

• Lead and motivate the front-of-house team to deliver outstanding customer service.
• Drive team performance and training to ensure guest satisfaction and smooth operations.

Skills

Customer service

Team management

Hospitality

Job description

Assistant Manager

Market House is set in the centre of Reading, 5 min walk from the train station and surrounded by shops, restaurants and bars. With 23 hotel rooms, private spaces, a roof terrace bar, shuffle boards, ping pong tables, darts and a karaoke booth we are anything but standard. We strive to provide the best eating, drinking, sleeping and gaming experiences possible, we want to make sure that everyone who walks through our door has the best time possible and most importantly wants to come back and have it again!

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal


• Access to our fully funded apprenticeships and training and development courses


• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms


• Access to our Share Save Scheme


• Free Meals


• 28 Days holiday per year


• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated &
experienced Assistant Manager to join and lead our team in our stylish, food
focused pub. As the successful Assistant Manager you will have a genuine
passion for exceptional customer service and a pro-active approach to team
management. You will be enthusiastic & driven to continue the success of
our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight
our customers. You will also be someone
who is committed to their career in hospitality and we can offer ongoing development to support you as you
grow and succeed with us.