Assistant Manager

Billy Bob’s Parlour Ltd; Preston; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

50% team discount

Good work-life balance

Free meals when working

Friendly working environment

Reward and recognition programs

Job summary

Billy Bob’s Parlour Ltd in Preston is seeking a dedicated Assistant Manager to join their vibrant team. This role involves ensuring high standards of customer service while leading a dynamic environment in an authentic American diner. You will play a key role in managing a section of the diner, with responsibilities that include training staff and maintaining food safety standards.

The ideal candidate will have a passion for hospitality and experience in a fast-paced setting, ready to inspire and uplift the team. Competitive pay and excellent work-life balance are among the perks offered.

Qualifications

• Experience in a fast-paced environment delivering exceptional customer service.
• Passion for hospitality and attention to detail.
• Ability to inspire and motivate a team.

Responsibilities

• Lead the team to ensure exceptional standards of customer service.
• Handle customer queries and complaints effectively.
• Train and supervise the team to meet Billy Bob’s standards.
• Ensure compliance with food safety and health regulations.

Skills

Customer service

Team leadership

Attention to detail

Communication

Job description

Do you love the thrill of a fast-paced working environment, butlike to have your evenings free for family and fun? Read on....

Billy-Bob’s is hiring, and this is not your average job! Our authenticAmerican diner is looking for a permanent Assistant Manager to help the smoothday to day run our busy branch. You will be responsible for running a section of the diner, this could be the counter where we craft great tasting shakes, sodas and desserts or the floor delighting our guests with top notch service.

What’sin it for you?

• Competitive pay - we are not stingy with thebucks
• 50% team discount -treat yourself on and off shift, to top notch food
• Good work life balance -sure thing, no split shifts, or evenings
• Need flexibility? Noproblem we will work with you on this
• Top notch food- free mealswhen you’re working
• Friendly, family workingenvironment - we’re a welcoming bunch
• Reward and recognition -we pull out all the stops to celebrate when the team or individuals dowell
• Time to relax over the festiveperiod - Christmas Day and Boxing off

If you want a fresh challenge, are passionate about creatinggreat customer experiences that make our guests hunger for another visit andyou are excited to work for a young and rapidly growing independent business thathas lots of opportunities for talented individuals then we want to hear fromyou. After an initial induction period,you will report to the General Manager.

Key responsibilities

• Leadingthe team to ensure exceptional standards of customer service
• Dealingeffectively with all levels of customer queries and complaints
• Trainingand supervising the team ensuring everything is delivered in line with BillyBob’s exacting standards
• Ensuringall food safety, Allergen and Health and Safety policies are met

What You’ll have

• Experience of workingin a fast-paced environment, delivering exceptional customer service
• A passion for hospitality and exceptional attention to detail
• Excellent peopleskills - ability to inspire and motivate others