Assistant Manager

Plumbstop; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading plumbing supplies company in Plymouth is looking for a full-time Assistant Manager. In this role, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service. If you have a passion for leadership, sales strategies, and the plumbing industry, this opportunity is for you.

Qualifications

• Experience in inventory management and sales strategies is crucial.
• Strong customer service skills and team management experience required.
• Excellent communication and problem-solving abilities needed.

Responsibilities

• Oversee daily operations and manage staff to ensure customer satisfaction.
• Develop sales strategies and handle customer inquiries.
• Train new employees and collaborate with management to achieve business goals.

Skills

Inventory management

Sales strategies

Customer service

Team management

Excellent communication

Problem-solving

Job description

Company Description

UK Plumbing Supplies (UKPS) is the UK’s largest independent plumbing, heating, and bathroom merchant. Built on a network of over 320 sites and 16 well-known brands, UKPS operates with real autonomy, enabling sites to be led by people who know their customers and local markets. This independence helps us to be faster, closer to customers, and proud of our work. Our profit centres support growth across the entire business. We are growing fast and constantly seeking individuals who take ownership, make things happen, and thrive in a business that values trust, teamwork, and straightforward communication.

Role Description

This is a full-time on-site role for an Assistant Manager located in Plymouth. The Assistant Manager will oversee daily operations, manage staff, and ensure customer satisfaction. Responsibilities include inventory management, developing sales strategies, handling customer queries, and ensuring compliance with company policies. The Assistant Manager will also assist in training new employees and working collaboratively with the management team to achieve business goals.

Qualifications

• Experience in inventory management and stocking processes
• Skills in developing and implementing sales strategies
• Customer service and handling customer inquiries
• Team management and leadership experience
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Familiarity with the plumbing, heating, or bathroom industry is a plus