Assistant Manager

Pet Family Limited; Crawley; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Staff discount on accessories 35%

Staff discount on food 25%

Bonus scheme for all team members

Wellbeing support

Uniform provided

Job summary

Pets Corner in Crawley is seeking an Assistant Manager for our Crawley Squires store. This permanent, part-time role is 30 hours per week, paying £12.87 per hour. You will deliver exceptional customer service, lead a small team, and ensure excellent product presentation and stock control.

We offer extensive training, a bonus scheme, and staff discounts (35% on accessories, 25% on food). We are a family-run business with 150+ stores nationwide, prioritising personal development and growth.

Qualifications

• A genuine interest in the Pets Corner vision, products and values.
• Strong team focus with the ability to lead and motivate others.
• Willingness to build strong relationships with customers and their pets.
• Drive and determination to work as part of a busy team with initiative.

Responsibilities

• Deliver exceptional customer service.
• Lead and motivate the team using the Pets Corner Curriculum.
• Recommend products or services to meet customer needs.
• Maximise sales by identifying improvements and opportunities.
• Maintain store standards, pricing, promotions and merchandising.
• Open/close the store and manage key holding responsibilities.
• Maintain inventory through stock checks and deliveries.

Skills

Customer service

Team leadership

Communication

Relationship building

Job description

Unit 1000, Spindle Way, Crawley, West Sussex RH10 1TG

£12.87 per hour

Permanent

Part-time

Part time - 30 hours over 5 days a week.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Crawley Squires.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledgeThe drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.