Assistant Manager

China-Britain Business Council; Manchester; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading health and wellness retailer seeks an Assistant Retail Manager in Manchester. The role involves supporting store management, driving sales, and ensuring excellent customer service. Candidates should possess strong communication skills and a passion for health products, with training provided for professional development.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Ability to work under pressure in a fast-paced retail environment.
• Passion for health and wellness products.
• Capability to complete computer-based training for product knowledge.

Responsibilities

• Support day-to-day management of the store.
• Recruit, coach, and train the team.
• Drive financial performance and maintain stock accuracy.

Skills

Communication

People Management

Sales Analysis

Product Knowledge

Flexibility

Education

Qualified to Advise Level 2

Healthy Expert Level 3

Job description

Monday, Tuesday, Thursday, Friday and Saturday

Store Location:Market Street, Manchester

Hours:38.75 hours per week

Salary: £14.75 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As an Assistant Retail Manager, you'll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations.

You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• The ability to be agile and flexible to multi-task and achieve the best results

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

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