Assistant Manager

Chef and Brewer; Herongate; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Pension contributions

Discounts on brands

Employee assistance program

Maternity/Paternity policies

Wagestream access

Retail discounts

Job summary

Chef & Brewer is seeking an Assistant Manager to join our busy pub team. You will support the General Manager in daily operations and lead staff to deliver exceptional guest experiences. Focus on brand standards, training, and safety to ensure smooth service during shifts.

We value strong leadership, excellent communication, and a proactive approach to problem-solving to maintain a welcoming, high-standard pub atmosphere.

Qualifications

• Strong customer service orientation for fast-paced pub environment.
• Proven leadership and ability to coach teams during shifts.
• Excellent communication and interpersonal skills for staff and guests.
• Experience with staff development and training initiatives.
• Commitment to brand standards and safety compliance.

Responsibilities

• Support the General Manager in day-to-day running of the business.
• Lead the team to deliver great customer experiences.
• Act as a role model and support training and development.
• Uphold brand standards and ensure customer and team safety.

Skills

Customer service

Leadership

Communication

Training

Brand standards

Allergen controls

Tools

Staff training tools

Job description

• Salary for Advertising: £31,000 - £34,750 + Bonus
• Dept. L4/House: Boars Head (Herongate) - 06123

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

Job Description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

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