Assistant Manager

Ask Italian; Haslemere; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

50% off at ASK Italian and Zizzi

Free meals on shift

28 days paid holiday

Pension contributions

Christmas Day Off

Employee hub with benefits

Early wage access via Stream

Well-being and GP support

Discounts on lifestyle brands

1 paid volunteer day per year

Job summary

ASK Italian Restaurants Limited in the United Kingdom is seeking an Assistant Manager to lead our front-of-house team and support day-to-day restaurant operations. This role offers a starting salary of £35,311 per year with benefits and flexible working opportunities.

You will drive guest satisfaction, mentor junior staff, and collaborate with the General Manager to achieve targets while upholding our ASK Factor values and inclusive culture.

Qualifications

• Love for people, diverse cultures and all things Italian in a fast-paced service setting.
• Welcoming attitude with a focus on team leadership and guest experience.
• Ability to lead collaboratively with the General Manager and develop the team.
• Commitment to delivering consistently high standards in food and service.

Responsibilities

• Lead and coach the restaurant team to deliver exceptional guest experiences.
• Manage daily operations, ensuring high standards and efficiency.
• Support the General Manager in driving sales and people development.
• Uphold brand values and maintain a welcoming, inclusive environment.

Skills

Passion

Hospitality

Teamwork

Behaviour

Job description

Role: Assistant Manager / Assistant Restaurant Manager / Assistant Hospitality Manager

Pay: Starting salary from £35,311 pa, including benefits.

Salary breakdown:

Starting from £31,811 pa, plus £1.50 per hr tronc average

Flexible working opportunities available.

At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service.

We support everyone in their own journey, and value each person's unique background and experience to create our incredible ASK Italian teams!

We live and breathe the ASK Factor and use its core values to guide everything we do:

• Heartfelt: We love what we do and believe in what we say.
• Respectful: We care about how we make people feel and our impact on the world around us.
• Generous: We'll go that extra mile to make a difference.
• Spirited: We're determined, always moving forward to be the best we can be.

As an Assistant Manager at ASK Italian, you'll receive:

• Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme.
• Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.
• Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
• Inclusive Dress Code Policy: Part dress code provided, including shoes.
• Paid Holidays: 28 days paid holiday, pro-rata.
• Pension Contributions
• Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
• Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
• Early wage access through Stream
• Well-being and GP support for you and your family
• Discounts on lifestyle brands, including gyms, cinemas, and travel
• Community Volunteering: 1 paid day per year to volunteer in your local food bank.
• A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.

What We Ask of You: As an ASK Italian Assistant Manager, we value:

• Passion: A love for people, diverse cultures, food, and all things Italian, with a passion for growing sales and leading a fantastic team.
• Hospitality: A welcoming attitude, making every customer and Team Member feel at home.
• Teamwork: The ability to lead a team and work well in a fast-paced environment, with attention to detail and a commitment to excellent food, service, standards and team development.
• Behaviour: The desire to lead and work collaboratively with the General Manager and team, with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.

Join Us: At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're ready to thrive in a dynamic and supportive workplace, we'd love to welcome you aboard!