Assistant Manager

Aramark UK; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

40h week

Annual leave

Employee benefits app

EAP (24/7)

Mental health champions

Free meal on duty

Free gym membership

Job summary

Aramark UK has an opportunity for an experienced Assistant Manager to support operations at our brand-new satellite site (Oxford Street) as part of Warner Bros Studio Tour – The Making of Harry Potter. If you’re passionate about delivering great food, exceptional service and creating lasting memories this could be the perfect opportunity for you.

We’re looking for a passionate and driven Manager to support the General Manager in leading our team and take the business to the next level.

Qualifications

• Operational experience at management level in catering/hospitality.
• People manager capable of driving standards and quality.
• Ability to drive projects quickly with attention to detail.
• Professionalism and ability to present and report on business information.
• Excellent interpersonal and influencing skills.

Responsibilities

• Support the General Manager in operational management and financial performance of the site.
• Ensure waste management processes are in place and weekly reviews are completed for production.
• Champion excellent customer service and implement customer communication tools to build sales.
• Implement schemes including new products, planograms, procedures, and menu specifications, ensuring adherence to guidelines.
• Develop commercial relationships with suppliers to ensure service quality and cost effectiveness.
• Ensure compliance with Aramark Hygiene and Safety requirements.
• Manage accurate projections for all P&L accounts.
• Lead team performance to meet KPIs.

Skills

Ops management

People management

Project delivery

Professionalism & reporting

Interpersonal skills

Job description

Aramark UK has an opportunity for an experienced Assistant Manager to support the operations in our brand-new satellite site (Oxford Street) as part of our prestigious contract with Warner Bros Studio Tour – The Making of Harry Potter. If you’re passionate about delivering great food, exceptional service and creating lasting memories this could be the perfect opportunity for you.

We’re looking for a passionate and driven Manager to support the General Manager in leading our team and take the business to the next level. With a strong focus on maximising GP, retaining top talent, and elevating customer service standards, you’ll create an exceptional experience while inspiring and managing your team effectively. If you’re a people-focused leader with a proven track record in catering and hospitality, we want to hear from you!

Key Responsibilities

• Supporting the General Manager in operational management and financial performance of the site
• Ensure waste management processes are in place and weekly reviews are completed for production.
• Champion excellent customer service and effectively implement all customer communication tools in order to build sales.
• Implementation of schemes including new products, planograms, procedures, and menu specifications, ensuring they adhere to Aramark guidelines and brand standards
• Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return
• Ensure strict compliance with Aramark Hygiene and Safety requirements
• Manage accurate projections for all P&L accounts
• Lead the team performance to meet KPIs

What We’re Looking For

• Operational experience at management level within the catering/hospitality industry
• A people manager able to drive and deliver the highest standards never accepting the unacceptable
• The ability to drive projects at pace, with exceptional attention to detail and flair
• Professionalism and the ability to present and report on relevant business information
• Excellent interpersonal and influencing skills

What’s in It for You

• 40 hours a week 5 over 7 days – weekends and weekdays with flexible working hours
• Generous annual leave, increasing with service + option to buy extra days.
• Employee benefits app with online GP access, and discounts across hundreds of retailers.
• 24/7 Employee Assistance Programme.
• Access to trained mental health champions.
• Free meal on Duty
• Free gym membership

Offer is subject to completion of DBS check.

About Aramark UK

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail]

All applications will be treated in the strictest confidence.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.