Assistant Manager

JOSEPH; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury retail brand is seeking a passionate Assistant Manager to join their team in Greater London. The role involves driving sales, managing store operations, and mentoring staff to deliver exceptional customer service. Ideal candidates will have a strong background in luxury retail and proven management experience.

Qualifications

• Extensive experience in a similar role within luxury retail.
• Experience delivering clienteling initiatives.
• Proven ability to meet or exceed sales targets.

Responsibilities

• Drive sales and exceed expectations in collaboration with the Store Manager.
• Develop clienteling initiatives to enhance customer experience.
• Coach and mentor team members for performance improvement.

Skills

Sales driven

Clienteling initiatives

Problem-solving

Attention to detail

Tools

POS systems

Job description

JOSEPH Greater London, England, United Kingdom

JOSEPH Greater London, England, United Kingdom

20 hours ago Be among the first 25 applicants

Direct message the job poster from JOSEPH

This role is for a full-time Assistant Manager position, based in the London area.

We are looking for an experienced and passionate Assistant Manager to join the JOSEPH brand. An ideal candidate will have worked previously within luxury retail and have management experience.

As an Assistant Manager, you will lead, support, coach, empower and motivate the team to achieve and be successful in their roles.

Key Responsibilities and Duties:

This will include but is not limited to:

• In collaboration with the Store Manager, own, develop and drive sales in store to exceed sales expectations set by the Company.
• Responsible for developing strong clienteling initiatives that drive sales.
• In partnership with the Store Manager provide commercial suggestions and solutions to address under performance in sales using innovative ideas and initiative.
• Consistently observe competitors and have a commercial understanding of the luxury retail market.
• In collaboration with the Store Manager, effectively manage the store rotas
• In collaboration with the Store Manager, identify and drive key performers whilst coaching and mentoring the wider team and consistently upskilling and training team members
• Lead by example and demonstrate an in-depth knowledge of the brand, Company operating and manufacturing processes, product and customer – driving passion to increase motivation.
• Act as an escalation point for any customer concerns and/or queries quickly and effectively.
• Embody a luxury service and the Company brand values at all times.
• Demonstrate excellent store administration and organisational skills.

Key Skills, Experience and Knowledge Required:

• Extensive experience of working in a similar role within a premium or luxury retail brand.
• Experience of delivering strong clienteling initiatives within a luxury retail or premium retail environment.
• Sales driven, proven experience of meeting or exceeding commercial targets.
• Knowledge of POS and store systems. Demonstrable ability to navigate computer/handheld systems with sound computer and keyboard skills.
• Excellent commercial knowledge
• Excellent use of initiative and problem-solving skills.
• Experience of delivering store training.
• Excellent time keeping and reliable attendance.
• Excellent attention to detail.

JOSEPH Company Values

Uncompromising

We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time.

Integrity

How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles.

Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers.

Restless

Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.

At JOSEPH, we are committed to achieving a culture of diversity, inclusiveness and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.

By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at JOSEPH by 2x

Get notified about new Assistant to the Manager jobs in Greater London, England, United Kingdom.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 5 days ago

Greenford, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 hours ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

Assistant General Manager | Up to £70K + Bonus | London

London, England, United Kingdom 33 minutes ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 14 hours ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

Assistant Store Manager - Central London (NEW FLAGSHIP STORE OPENING)

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Assistant Regional Trade Manager - US & UK

London, England, United Kingdom 1 week ago

Assistant Information and Records Manager

Hammersmith, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

Assistant General Manager : Stunning Newly Refurbished Pub : London : A GBP 40,000

Greater London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 month ago

Assistant Team Manager - Adoption and Permanence

Hounslow, England, United Kingdom 1 week ago

London, England, United Kingdom 1 day ago

City Of London, England, United Kingdom £38,000.00-£42,000.00 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.