Assistant Manager

Shipsoho; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discounts: 25% on food & drink

Weekly tips

Hotel discounts

My Fuller’s benefits

Healthcare Cash Plan

Wagestream access

Induction & training

Job summary

Fuller’s in London’s Soho is seeking an Assistant Manager who can create a friendly atmosphere, lead by example, and drive daily operations with confidence. This role suits a hands-on manager who thrives in a fast-paced setting and loves fresh food and great wine.

You will be responsible for day-to-day running, staff development, guest service, and delivering exceptional experiences across our pubs and hotels.

Qualifications

• Ability to create a friendly atmosphere for the team and guests.
• A hands-on leader who can manage day-to-day operations.
• A confident manager with good decision-making skills.
• Enjoy working in a fast-paced hospitality environment.
• Interest in learning new skills and industry-leading training.

Responsibilities

• Manage day-to-day running of the business with a hands-on approach.
• Lead and develop front-of-house and service teams.
• Ensure exceptional guest experiences and service standards.
• Support training and induction of new staff.

Skills

People leadership

Customer service

Decision making

Fast-paced environment

Learning mindset

Food & wine passion

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

A true Legend of Soho. Steeped in rock history throughout the decades is widely known to have gone hand in hand with the original Marquee Club. The one and only Soho pub to carry on the music history of the area.

What we can offer you:

• An exciting variety of career paths: Explore a wider range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five year.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family.
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eye care appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands‑on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision‑making skills.
• Enjoy working in a fast‑paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Passion for fresh food, great wines, and engaging service.