Assistant Manager

Halfords; Gloucester; On-site; GBP 33,000 - 43,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Up to 50% off garage bills

Share save scheme

Pension & Life Assurance

Wagestream access

Health Cash Plan

Job summary

Halfords’ National Tyres and Autocare division is seeking an Assistant Manager in Gloucester to lead day-to-day operations alongside the Centre Manager. You will balance hands-on workshop support with driving sales and delivering excellent customer service.

You’ll require strong people leadership, a background in light vehicle maintenance, and a valid driving licence. The role offers an uncapped bonus scheme, attractive holiday, and clear progression through hybrid training and ATA/MOT

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge with Level 2/3 in Light Vehicle Maintenance (or equivalent).
• Solid understanding of workshop operations, diagnostics and vehicle maintenance processes.
• Own a set of tools and use them in a busy, well-equipped workshop.
• Experience maintaining Health & Safety standards.
• Excellent verbal and written communication skills.
• IT proficient with in-house systems.
• Strong organisational and time management skills.
• Full, valid driving licence.

Responsibilities

• As Assistant Manager, you’ll support the Centre Manager with daily sales and customer service.
• Balance workshop activity with management responsibilities to drive profitability.
• Lead by example to deliver exceptional customer journeys in a busy environment.

Skills

Customer leadership

Coaching & training

Customer experience

Organisation & time mgmt

Communication skills

IT proficiency

Full driving licence

Education

Light Vehicle Maintenance Level 2/3

Job description

Job no: 566642
Work type: Full time
Site: Gloucester
Categories: Mechanic, Autocentre Management
Location: Gloucestershire
Salary: £33,481 - £43,422 per year
Business Area: National Tyres and Autocare

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands‑on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long‑term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• On-target earnings up to £43,422
• Comprising a maximum base salary of £36,322
• An uncapped monthly bonus scheme with average additional earnings of £7,100 per year
• 5 days a week (centre is closed on a Sunday)
• Earn extra with our refer a friend scheme – T&C’s apply

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

What we’re looking for:

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching, training, and developing colleagues in the moment
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well‑equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in‑house systems
• Strong organisational and time management skills
• Full, valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.