Assistant Manager

Shepherd Neame; Faversham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Shepherd Neame is seeking an enthusiastic Assistant Manager for The Limes, a traditional pub in Faversham. This role involves leading a team to provide excellent customer service and cover duty manager shifts. The position offers competitive pay, tips, discounts, and opportunities for career development in a supportive environment.

Benefits

Competitive salary or hourly pay rate

A share of tips

Early wage withdrawal scheme

25% discount on food and drink

Company pension plan

Opportunities for development and internal mobility

Qualifications

• Experience in a fast-paced customer-focused environment.
• Ability to lead and motivate a team.
• Strong communication skills.

Responsibilities

• Cover duty manager shifts and support management.
• Ensure excellent customer service delivery.
• Foster an inclusive team culture.

Skills

Leadership

Customer Service

Team Management

Job description

Shepherd Neame is seeking an energetic and enthusiastic Assistant Manager to join our team. If you have experience leading a team in a fast-paced, customer-focused environment and are looking to develop your career in the hospitality industry, this could be the perfect opportunity for you.

The Limes is a traditional pub located in the heart of Faversham, Kent, a short walk from the railway station and the town centre. It features a first-floor function area with a private bar and a charming courtyard garden.

As a brand ambassador, this role involves covering duty manager shifts, supporting management in fostering an inclusive culture, and leading the team to deliver excellent customer service at all times.

WHAT'S IN IT FOR YOU?

• Competitive salary or hourly pay rate
• A share of tips in addition to your pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and offers on high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• Opportunities for development and internal mobility within our pubs, brewery, and support offices

Although Shepherd Neame is Britain’s oldest brewer, our approach is modern and innovative. We pride ourselves on our core values:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Founded over 300 years ago in Faversham, Kent, Shepherd Neame is an independent family business with an award-winning visitor centre and over 300 pubs and hotels across London and the South East. We employ approximately 1,500 team members across our pub estate and more than 270 at our brewery and support office.

We value diversity, equality, and inclusion. We welcome applications from all backgrounds and are committed to providing an inclusive, respectful, and supportive working environment where everyone can thrive.