Assistant Manager

TieTalent; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead a dynamic team in a bustling burger restaurant. This role involves managing daily operations, ensuring quality service, and fostering a fun work environment. With a strong emphasis on leadership and customer satisfaction, you will play a pivotal role in driving sales and maintaining the restaurant's reputation for excellence. The company offers a supportive culture with opportunities for career advancement, making it an exciting place to grow your career in the hospitality industry.

Benefits

Achievable bonus scheme

Secret Shopper bonus

High Performer Awards

Paid holidays (33 days)

Paid breaks

Free meals on shift

Life assurance

Financial wellbeing app access

Employee discount program

Enhanced Maternity & Paternity Leave

Qualifications

• Hands-on leadership skills with a focus on customer service.
• Ability to manage and motivate a team effectively.

Responsibilities

• Manage Shift Managers and Crew to ensure smooth operations.
• Provide exceptional customer experiences and handle complaints.

Skills

Leadership Skills

Customer Service

Team Management

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

About

Assistant Manager Burgers & Fries at Five Guys! We're a burger restaurant with a simple formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy, staying true to our family business roots. We value integrity, enthusiasm, competitiveness, and a results-driven attitude.

Rewards

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

Other Awesome Perks

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Five Guys employee discount program
• Wellbeing support and employee assistance program (EAP)
• Development opportunities for career growth
• Enhanced Maternity & Paternity Leave
• Pension scheme

You’ll Be Enthusiastic About

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People - Experienced hands-on leadership skills
• Customer service

What You'll Be Doing

• Managing Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an exceptional experience for your team and creating a fun working environment
• Ensuring every customer is delighted, handling complaints promptly and honestly
• Leading by example, working hands-on on the line and floor
• Supporting your General Manager and achieving store results
• Owning your P&L, driving sales, and controlling costs
• Managing daily operations and planning for the long term
• Leading with our core values
• Developing your team to build a strong talent pipeline

Incredible Careers with Five Guys

• If ambitious, we support your growth and provide the tools to build a career with us
• Potential next steps include Deputy General Manager, General Manager, Area Trainer, District Manager, or roles in the Support Office
• Five Guys is more than a job—it's a career!
• Location: Exeter, England

Languages

• English