Assistant Manager

Crown Twickenham; England; Presencial; GBP 28.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comidas gratis

28 días de vacaciones al año

Plan de pensiones de la empresa

Descuento del 20% en Young's Pubs

Descuento del 30% en estancias en pubs

Plan de ahorro compartido

Descripción de la vacante

Crown Twickenham, ubicado en St. Margaret’s, busca un/a Assistant Manager para liderar un pub-restaurante orientado a la comida, con foco en servicio al cliente excepcional y gestión proactiva del equipo.

El candidato ideal mostrará entusiasmo, dedicación y capacidad para crear un ambiente cálido y agradable para los huéspedes. Ofrecemos desarrollo profesional, formación financiada, descuentos para empleados y beneficios como comidas gratis y un plan de pensiones.

Formación

• Experiencia en hostelería y liderazgo de equipos.
• Enfoque proactivo en la gestión del personal.
• Compromiso con un servicio al cliente excelente.

Responsabilidades

• Dirigir y coordinar al equipo diario asegurando un servicio al cliente excepcional.
• Formar y coachar al personal para mantener altos estándares.
• Trabajar con la dirección para garantizar la calidad y la eficiencia.

Conocimientos

Liderazgo de equipo

Atención al cliente

Gestión proactiva

Descripción del empleo

Descripción

Assistant Manager

At The Crown we’re extremely passionate about delivering consistently outstanding customer service, at the heart of this philosophy is ensuring we as a team have fun and create a warm welcoming atmosphere for all our guests.
The Crown is one of TW’s finest watering holes. Our pub and restaurant are ideally located in St. Margaret’s, just a mile away from Twickenham Rugby Stadium and a stone’s throw from Marble Hill Park.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.