Assistant Manager

JR United Kingdom; Egham; On-site; GBP 7,000 - 50,000; Full time

Job summary

Join a leading automotive service company as an Assistant Manager, where you will play a crucial role in enhancing customer experiences and driving business performance. This position offers a unique blend of management and hands-on technical work, allowing you to collaborate with skilled technicians while supporting the Centre Manager. With a strong emphasis on career progression and training opportunities, this role is perfect for those passionate about the automotive industry and customer service. Enjoy a competitive salary, uncapped bonuses, and a range of attractive benefits that promote work-life balance and personal development.

Benefits

Uncapped Bonus Scheme

5.6 Weeks Annual Leave

Discounts on Groceries and Shopping

Financial Support via Wagestream

Health Cash Plan

Pension Scheme & Life Assurance

Career Progression Opportunities

Cycle to Work Scheme

Family & Friends Discount Events

GP Access 24/7

Qualifications

• Hands-on experience as a mechanic is ideal.
• Ability to deliver high customer satisfaction.

Responsibilities

• Assist the Centre Manager in daily operations.
• Drive profitability with a focus on customer journey.

Skills

Customer Satisfaction Management

Coaching and Training

Technical/Mechanical Skills

Health and Safety Compliance

Communication Skills

IT Proficiency

Time Management

Valid Driving License

Job description

Ready to take the next step in management with the UK’s largest automotive service, maintenance, and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

Role: Assistant Manager

You will work alongside the Centre Manager to provide effective management and leadership, driving profitability with a strong focus on the customer journey. Ideally, you will have hands-on experience as a mechanic, as you will divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

If you are passionate about driving business performance, delivering excellent customer experiences, and seeking a long-term career with progression and training opportunities, this could be the perfect role for you. Don’t delay—apply today!

Benefits:

• Average uncapped bonus of £7,100 per year (potential to earn more)
• 5 days a week (Centre closed on Sundays)
• Refer a friend scheme – T&Cs apply
• 5.6 weeks’ annual leave
• Up to 50% off garage bills and 25% off most Halfords products
• Discounts on groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
• Financial support via Wagestream – access up to 30% of your salary in advance
• GP access, 24/7, 364 days a year
• Share save scheme with a 20% discount on shares
• Health Cash Plan for wellbeing services and healthcare costs
• Pension Scheme & Life Assurance
• Career progression with hybrid training, ATA & MOT Tester Qualifications

Skills and Experience:

• Ability to deliver high customer satisfaction and effective management
• Experience in coaching and training colleagues
• Technical/Mechanical skills or experience
• Knowledge of Health and Safety compliance standards
• Excellent verbal and written communication skills
• IT proficiency and willingness to learn in-house systems
• Good time management
• Valid driving license

National Tyres and Autocare is part of the Halfords family. We are expanding rapidly, focusing on motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.

We encourage applications from all backgrounds and are committed to creating an inclusive workplace. We are proud to be an equal opportunities employer and welcome diversity within our Halfords family.