Assistant Manager

Nottingham Community Housing Association; East Midlands; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Wellbeing

Pension

Free DBS checks

£250 referral bonus

Generous annual leave

Free healthcare

Cash plan

Company social events

Enhanced maternity, paternity and adop

Free training and development

Cycle to work scheme

Job summary

Nottingham Community Housing Association Limited seeks an Assistant Manager (Projects) to lead and support a care and support service for vulnerable individuals in the East Midlands. You will supervise staff, monitor medication practices and ensure safe, person-centred care across the ESL Nuthall service.

The role involves rota management, staff development and upholding quality, health and safety standards while building strong relationships with service users and external partners.

Qualifications

• Experience working within a social care environment.
• Experience supervising or leading colleagues.
• Strong organisational skills and ability to manage competing priorities.
• Good numeracy, literacy and IT skills.
• A person-centred approach and genuine passion for supporting vulnerable people.
• An understanding of the needs of people from diverse backgrounds.

Responsibilities

• Support the day-to-day management of the service and deputise for the Registered Manager when required.
• Provide supervision, guidance and support to colleagues, including managing performance and development.
• Oversee medication management and ensure compliance with policies and procedures.
• Assist with staff rotas and arrange short-notice shift cover where required.
• Monitor training compliance and support continuous professional development.
• Manage sickness absence, conduct and performance matters.
• Visit colleagues in service settings to provide support, guidance and quality assurance.
• Build positive relationships with service users, families and external professionals.
• Respond to feedback and complaints to maintain high levels of customer satisfaction.
• Support the implementation of quality, health and safety, safeguarding and compliance standards.

Skills

Social care experience

Leadership experience

Organisational skills

Numeracy, literacy and IT skills

Person-centred approach

Diversity awareness

Job description

Salary: £27,673 - £31,453

Location: Nottingham City

Hours: 37

Closing Date: 03/12/2026 23:59

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in a month at 23:59 GMT.

Helping Our Customers - Download Equality Diversity and Inclusion Strategy - Download Assistant Manager (Projects) - Role Profile - April 21.docx - Download

The Vacancy

Are you passionate about supporting vulnerable people to live the lives they choose?

Do you enjoy developing and supporting colleagues to deliver high-quality care and support services? If so, we'd love to hear from you.

ESL Nuthall is a group of CQC-registered and non-registered services that support people with learning disabilities, mental health needs and dual diagnoses to live independently with the right level of support. The service is led by a Registered Manager, alongside a large team of geographically dispersed Support Workers and Care Assistants providing 24-hour support.

About The Role

As an Assistant Manager, you will be part of a supportive management team, helping to ensure safe, effective and person-centred services are delivered across ESL Nuthall.

Key Responsibilities Include

• Supporting the day-to-day management of the service and deputising for the Registered Manager when required.


• Providing supervision, guidance and support to colleagues, including managing performance and development.


• Overseeing medication management and ensuring compliance with policies and procedures.


• Assisting with staff rotas and arranging short-notice shift cover where required.


• Monitoring training compliance and supporting continuous professional development.


• Managing sickness absence, conduct and performance matters.


• Visiting colleagues in service settings to provide support, guidance and quality assurance.


• Building positive relationships with service users, families and external professionals.


• Responding constructively to feedback and complaints to maintain high levels of customer satisfaction.


• Supporting the implementation of quality, health and safety, safeguarding and compliance standards.

About You

• Experience working within a social care environment.


• Experience supervising or leading colleagues and supporting their development.


• Strong organisational skills with the ability to manage competing priorities.


• Good numeracy, literacy and IT skills.


• A person-centred approach and genuine passion for supporting vulnerable people.


• An understanding of the needs of people from diverse social, cultural and racial backgrounds.

While knowledge of CQC requirements would be advantageous, it is not essential, and support will be provided to help you develop in the role.

Working Pattern

This role is primarily worked during office hours; however, flexibility is essential. You will occasionally be required to work early mornings, evenings, weekends and overnight shifts to meet service needs and provide management support across the service.

Why Join Us?

This is an excellent opportunity to develop your management career within a supportive and values-led organisation. You'll play a key role in helping people live independently while supporting colleagues to deliver outstanding care and support every day.

If you're ready to take the next step in your leadership career and make a real difference to people's lives, we'd love to hear from you.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates, including those from Black, Asian and minority ethnic communities and disabled candidates. As part of our LGBT+ Allies Programme, we also welcome applications from members of the LGBT+ community and encourage inclusivity in the workplace.

The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits

• Wellbeing


• plan


• NCHA


• pension


• Free DBS


• checks


• £250 referral bonus


• Generous annual


• leave


• Free healthcare


• cash plan


• Company social


• events


• Enhanced maternity, paternity and adoption leave and pay


• Free training and development


• Access to cycle to work and discounted bus pass schemes