Support Worker - Young Persons Service Retford

Nottingham Community Housing Association; Retford; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Wellbeing plan

Free DBS checks

£250 referral bonus

Free training and development

Access to cycle to work

Job summary

Nottingham Community Housing Association Limited (NCHA) is seeking a dedicated Young People’s Support Worker for our Retford service. You’ll help young people develop life skills, confidence and independence to move into permanent accommodation.

This 37-hour per week role operates on a seven-day rota, with shifts in the morning and evening. A Level 3 Lead Adult Care Worker qualification (or you’re working towards it) is required or you must be willing to achieve it; driving licence desirable.

Qualifications

• Experience of working with young people is essential.
• Excellent communication and interpersonal skills.
• Willingness to complete Level 3 Lead Adult Care Worker qualification if not already held.

Responsibilities

• Support young people to develop independence and life skills.
• Develop, implement and review individual support plans and risk assessments.
• Assist with access to education, employment and training opportunities.
• Support with daily living activities: budgeting, bills, cooking, housing tasks.
• Encourage participation in leisure activities and community engagement.
• Collaborate with external agencies and professionals to safeguard and support.
• Maintain accurate records and uphold professional boundaries.

Skills

Experience with young people

Communication skills

Patience and resilience

Teamwork

Education

Level 3 Lead Adult Care Worker qualification

Job description

Salary: £24,871 - £25,371 per annum

Location: Retford

Hours: 37

Closing Date: 16/11/2026 23:59

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 15 days at 23:59 GMT.

The Vacancy

At NCHA, we believe every young person deserves the support and encouragement to achieve their goals and build a brighter future.

We're looking for a dedicated Support Worker to join our friendly and supportive service in Retford, helping young people develop the confidence, resilience and independence needed for adult life.

Role Overview

As a Young People's Support Worker, you'll support young people living semi-independently to develop life skills, achieve personal goals and move successfully into permanent accommodation. You'll act as a positive role model, mentor and advocate, helping young people make informed choices and overcome barriers to reaching their potential.

Key Responsibilities

In this role every day can be different, but parts of your day may look like:

• Supporting young people to develop independence, confidence and life skills.
• Developing, implementing and reviewing individual support plans and risk assessments.
• Helping young people access education, employment and training opportunities.
• Supporting with daily living activities, including budgeting, managing bills, cooking and household responsibilities.
• Encouraging participation in leisure activities and engagement within the local community.
• Working collaboratively with external agencies and support networks.
• Advocating for young people and work closely with external agencies and professionals.
• Maintaining accurate records and contribute to safeguarding responsibilities.
• Promoting a safe, positive and supportive environment for young people and colleagues.

For a more detailed overview of the role, please take a look at the attached role profile.

Working pattern

This is a 37-hour role working on a rota basis across seven days, including weekends and bank holidays; so, flexibility is key. Typical shifts are 07:00-14:30 and 14:30-22:00.

A driving licence and access to a vehicle would be highly desirable.

Ideal candidate

We're looking for someone who is compassionate, resilient and motivated by helping young people succeed. Change can sometimes be hard so you could face behaviours that challenge, your patient and assertive nature will make sure this doesn't escape and make sure there are positive outcomes consistently.

You'll have experience of working with young people, either professionally or in a voluntary capacity, alongside an understanding of the challenges they may face. You'll be a confident communicator who can build positive relationships while maintaining professional boundaries.

You'll Also Have

• Excellent communication and interpersonal skills.
• The ability to maintain professional boundaries and confidentiality.
• Basic IT skills and the ability to maintain accurate records.
• The ability to manage challenging situations calmly and professionally.
• A positive attitude and a proactive approach to supporting others.
• A genuine commitment to helping young people achieve their potential.

Level 3 Lead Adult Care Worker Qualification

You must either already hold a Level 3 Lead Adult Care Worker qualification, be actively working towards it, or be willing and able to achieve it as part of your employment.

If you need to complete the qualification through an apprenticeship, you must meet the apprenticeship eligibility requirements, including having lived in the UK for at least 3 years prior to starting, having sufficient right to work in the UK for the duration of the programme, and not currently being enrolled on another course of study.

Why join us?

This is your opportunity to positively influence a young person's future every single day. You'll join a supportive team that values compassion, empowerment and making a genuine difference in the lives of young people.

Did you know that NCHA is officially a Great Place To Work? In fact, we're included in the top 50 super-large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say we're a great place to work.

All successful candidates will be required to take a short numerical and literacy test prior to the interview.

Please note that we are not currently offering visa sponsorship.

Previous applicants and colleagues re-applying will be reviewed at the manager's discretion. We may close this vacancy early should we receive sufficient interest.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.

The Company

We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits

• Wellbeing
• plan
• NCHA
• pension
• Free DBS
• checks
• £250 referral bonus
• Generous annual
• leave
• Free healthcare
• cash plan
• Company social
• events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes