Assistant Manager

Smith & Western; Crawley; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Meals on shift

Bonuses

Discounts on S+W food

Job summary

Smith & Western in Crawley is seeking an experienced Assistant Manager to help lead the team and grow the business. You will oversee daily restaurant operations, manage a team, handle stock and health and safety, and ensure top customer service.

With a proven track record in branded restaurant environments and high-volume service, you will bring energy, a proactive management style, and a passion for delivering exceptional guest experiences. Competitive salary and benefits offered.

Qualifications

• Experience in a branded restaurant environment
• Proven track record in managing a team in a high-volume setting
• Strong focus on delivering quality customer service and guest experience

Responsibilities

• Manage a team and ensure smooth operations of the restaurant and bar
• Oversee ordering, stock control, and health & safety compliance
• Drive standards and guest experience in collaboration with Head Chef and Directors

Skills

Team management

High volume service

Customer service

Health & safety

Job description

Job Description

Assistant Manager

We are looking for an experienced and ambitious Assistant Manager to help lead the team and grow and develop our business.

We also offer a very competitive salary, alongside performance related bonuses and great benefits; but more importantly this role offers a real opportunity to bring your personality to work, and work in a fun environment where everything we do is aimed at making sure we exceed our visitors expectations.

Your warm personality and professionalism will enable you to be deeply involved in all aspects of ensuring the smooth running of the restaurant and bar, including managing a team, ordering, stock control, health and safety and ensuring our high standards are maintained in every area of the restaurant.

The ideal candidate will have a proven track record as an Assistant Manager in a branded restaurant environment, with experience of working at high volume, with fresh produce. You will have a positive and pro-active management style and share our passion for providing the highest quality customer service. You will also have bundles of energy alongside a winning smile and common sense in abundance!

As the go-to person for all aspects and issues of running this busy restaurant, you will enjoy a varied and hands on role, working closely with the Head Chef and Directors to ensure all issues are dealt with promptly and help to develop standards and drive the business forward whilst ensuring all customers leave with a smile on their face having had an amazing experience

Benefits

• A chance to earn industry recognised qualifications
• Discounts on S+W food and hotel rooms
• Meals on shift
• Bonuses
• Christmas day and Boxing day off
• You’ll be part of a caring and loyal work family
• Excellent progression opportunities
• Best uniform for miles!

Salary up to £38,000 depending on experience