Assistant Manager

Cass Group; City of Edinburgh; On-site; GBP 30,000 - 35,000; Full time

Job summary

A retail company in Edinburgh is seeking an Assistant Manager to oversee the daily operations and manage the retail team. Responsibilities include developing a sales culture, managing recruitment and staff performance, overseeing cash procedures, and ensuring communication with Head Office. Candidates should have strong Microsoft Office skills, be numerate, and possess excellent verbal and written communication abilities. Join us to contribute to exceeding sales targets and customer satisfaction.

Qualifications

• Sound working knowledge of Microsoft Office Suite.
• Numerate and analytical skills required.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Develop a sales and customer service culture to meet sales targets.
• Manage team recruitment, schedules, and performance issues.
• Oversee daily cash reconciliation and banking procedures.
• Maintain merchandising and housekeeping standards.
• Ensure effective communication with Head Office.
• Assist in the training and induction of store staff.

Skills

Microsoft Office Suite

Numeracy and analytical skills

Excellent verbal communication

Excellent written communication

Job description

We are looking for an Assistant Manager to join our Edinburgh Store. As Assistant Manager you will be working as an integral part of the company’s retail management function. Working with the Store Manager you will be responsible for the day to day running of the shop floor, together with direct line management responsibility for all Retail Sales Assistants, Key Holder and Stock Assistant. You will also assist the Store Manager with the monitoring of store sales, contributing to ideas and strategies to strive exceed sales targets set.

Key Accountabilities & Responsibilities (include but are not limited to)

• Developing an effective Cass Art sales and customer service culture, leading the team to ensure sales targets are reached and maximum customer satisfaction
• Team management including recruitment, rotas, grievance issues and discipline
• Overseeing and coordinating the daily cash reconciliation and banking procedures for the store
• Maintaining merchandising and housekeeping standards
• Maintaining effective communication with Head Office as necessary
• Assist in the inductions and training of all store staff

Desired Knowledge Skills & Experience

• Sound working knowledge of Microsoft Office Suite
• Numerate and analytical
• Excellent verbal and written communication skills