Assistant Manager

Quest Search and Selection; Chichester; On-site; GBP 22,000 - 26,000; Part time

Benefits offered by this job

Flexible working

Pension

Wellness benefits

Company & Team Events

Training and development

Job summary

Quest Search & Selection is recruiting an Assistant Store Manager for a globally recognised lifestyle brand and its new high-street store in the UK. The role emphasizes leading the team, delivering exceptional customer experiences, and maintaining brand standards.

The position offers a 32-hour contract across 5 days, with a pro-rata salary and opportunities for coaching, development, and an engaging work environment in retail fashion and lifestyle.

Qualifications

• Experience in supervisory or management roles in retail.
• Strong focus on customer service excellence.
• Proven ability to drive sales and achieve KPIs.
• Knowledge of stock management and loss prevention.
• Experience using store IT systems and POS.

Responsibilities

• Support the Store Manager in driving sales and achieving targets.
• Lead and develop the store team to deliver outstanding customer experience.
• Maintain visual merchandising, store presentation and brand standards.
• Oversee stock, loss prevention, and store compliance.
• Coach and develop team members with regular feedback.
• Handle cash, attendance, health & safety, and maintenance.
• Foster a high-performing team culture with accountability.

Skills

Supervisory experience

Team leadership

Customer service

Stock management

KPI driven

IT systems

Tools

POS systems

Job description

Quest Search & Selection is currently recruiting an Assistant Store Manager for a globally recognised lifestyle brand, offering an exciting opportunity to help lead one of its new high-street stores.

The brand is experiencing significant international growth, with ambitious expansion plans and a strong presence in the lifestyle retail market.

Key responsibilities of this Assistant Manager:

• Support the Store Manager in driving sales, achieving commercial targets and improving key performance indicators (KPIs).
• Lead, inspire and develop the store team to deliver an engaging and memorable customer experience.
• Ensure the highest standards of visual merchandising, store presentation and brand consistency.
• Oversee day-to-day store operations, including stock management, loss prevention and compliance.
• Coach and mentor team members, providing regular feedback to encourage development and improve performance.
• Take ownership of key administrative responsibilities, including cash handling, staff attendance, health and safety and store maintenance.
• Foster a positive, high-performing team culture that encourages accountability, collaboration and exceptional customer service.

To be successful in your application for this Assistant Manager:

• Previous experience in a supervisory or management role, such as Senior Sales Advisor, Keyholder, Team
• Leader, Supervisor, Deputy Manager or Assistant Store Manager.
• A background in fashion, lifestyle, homeware, jewellery, beauty, hospitality or other customer-focused retail environments.
• A passion for delivering exceptional customer service, ideally with experience in personalised, one-to-one selling.
• Strong operational awareness, including stock accuracy, inventory management and maintaining store standards.
• Proven ability to coach, motivate and develop team members, sharing knowledge and encouraging positive behavioural change.
• Commercially aware, with an understanding of sales targets, KPIs and how to contribute to store performance.
• Excellent interpersonal and communication skills, with the confidence to engage customers, support colleagues and build strong working relationships.
• Organised, adaptable and comfortable using IT systems to support daily store operations and administration.

Benefits included in this Assistant Manager position:

• Flexible working - please note this is a 32 hour contract, 5 over 7 days working and a pro-rata salary.
• Pension
• Numerous wellness benefits
• Company & Team Events
• Training and development opportunities