Assistant Manager

Frasers Group; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate individual to lead a dynamic team in delivering exceptional member experiences at their gym. This full-time role involves driving sales, managing operational processes, and nurturing a high-performing team. With a focus on health and fitness, you'll have the opportunity to make a significant impact while enjoying a range of benefits, including discounts and training opportunities. If you're driven, adaptable, and ready to take ownership of your role, this is the perfect opportunity to grow in a supportive environment.

Benefits

20% discount across all Frasers Group brands

Fearless 1000 bonus scheme

Free Gym membership

Monthly Frasers Group Champion program

Recognition through monthly champions program

Training and development with funded qualifications

Opportunities for product training

Qualifications

• Passion for health, fitness, and wellness is essential.
• Strong leadership qualities and adaptability in communication.

Responsibilities

• Drive revenue through membership and product sales.
• Recruit, train, and onboard new team members.
• Maintain high standards of cleanliness and presentation.

Skills

Leadership

Interpersonal Skills

Adaptability

Customer Service

Fitness Knowledge

Education

Level 2 qualification in fitness

Job description

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Company Description

To impact all areas of the gym, delivering high standards, driving all commercial areas & facilitating exceptional member experiences.

This is a full-time position responsible for the day-to-day running of the business. Responsible for leading the team in all sales and operational processes, with a keen eye for detail and ability to OWN IT. This role is accountable for various KPIs and is responsible for recruiting, nurturing, and developing an elevated team capable of achieving them consistently.

The Benefits

Elevation is a core part of our culture, offering great benefits including:

• 20% discount across all Frasers Group brands
• Fearless 1000 bonus scheme
• Free Gym membership
• Eligibility for monthly Frasers Group Champion program - winners receive double their salary for the month
• Recognition through our Everlast Gyms monthly champions program
• Training and development with recognised, funded qualifications, including Level 3 & 5 in management & leadership
• Opportunities to enhance fitness knowledge through product training and delivering personal or group training sessions

Job Description

• Represent Everlast Gyms as a fitness ambassador
• Demonstrate our elevated ways of working consistently
• Drive revenue from membership sales, product sales, and overall gym profitability
• Manage controllable costs such as stock and cleaning supplies to prevent wastage and overspend
• Lead by example on reception and the gym floor to enhance member experience
• Ensure processes like FUNDAMENTALS, ASCEND & MOVE are followed and delivered to a high standard
• Promote national initiatives such as #WorkoutWednesday & #WeCommunicate
• Recruit, train, and onboard new team members
• Provide regular, constructive feedback to support team development
• Report facilities and maintenance issues
• Remain resilient and adaptable in challenging situations
• Manage policies and procedures, including Health & Safety and pool operations
• Maintain high standards of cleanliness and presentation at all times

Qualifications

Must have:

• Passion for health, fitness, and wellness
• Level 2 qualification in fitness (desirable)
• Strong leadership qualities
• Adaptability in communication and management styles
• A positive, solutions-oriented mindset
• Exceptional interpersonal skills and a member champion mentality
• Driven and ambitious with a desire to learn and grow
• Flexibility in working hours and location, including weekends and bank holidays

Additional Information

To learn more about our brand, visit our LinkedIn page here.

At Frasers Group, we seek the fearless. The potential is massive, and the experience is unrivalled. To succeed, you must embody our principles:

• Think without limits - Think fast, fearlessly, and lead your team accordingly
• Own it and back yourself - take responsibility for the basics, your role, and results
• Be relevant - relevant to our people, partners, and the planet