Assistant Manager

Surety Hospitality; Cambridge; Remote; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Salary up to £35,500 per year +tronc +

45hr week over 5 days

Career development - multiple openings

Additional holiday with tenure (up to

Sabbatical after 5 years

Team trips to Naples & beyond

Free meals & espresso daily

Free pizza for you and up to 3 friends

Two company-wide parties per year

Job summary

Pizza Pilgrims in Cambridge is seeking an Assistant Manager to lead with hospitality spirit, creating memorable pizza experiences for every guest. You’ll be responsible for health and safety, rota creation, stock control, and developing the team through meetings, training and coaching.

The role emphasises food quality, customer feedback, and contributing ideas to attract more guests. We value diverse, inclusive culture and offer competitive salary, bonuses, and generous holiday perks.

Qualifications

• Leadership in hospitality
• Customer service excellence
• Team coaching and training

Responsibilities

• Ensure Health & Safety compliance
• Create and manage rotas
• Oversee stock management
• Lead team meetings, training & coaching
• Maintain high food quality standards
• Gather and respond to customer feedback
• Propose ideas to attract more guests to dine with Pilgrims

Job description

At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do!

We work hard because we think pizza makes people happier.

As an Assistant Manager you’ll be a specialist in creating lasting pizza memories, amazing pizzeria vibes, for every guest to leave with a full belly, and already planning their next visit. Your responsibilities will also include;

• Health & Safety.
• Creating rota’s.
• Stock management.
• Team meetings, training & coaching.
• Food quality.
• Customer feedback.
• And, we want to hear your ideas how we can introduce more people to dine with Pilgrims.

Whilst skills are important, representing our values is just as important too as they shape our team culture.

• ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team.
• ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work.
• ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong.
• ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work.

What's in it for you?

• Salary up to £35,500 per year +tronc + bonus
• 45hr week over 5 days
• Serious career development - We are opening 4 pizzerias this year & next.
• On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years).
• After 5 years with us, you get a paid 4-week sabbatical on top of your 33 days holiday!

Some of our favourite Pizza Perks include...

• 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work.
• Team trips to Naples & beyond to meet suppliers & try new pizzerias
• A tasty bonus every time you refer a friend to join.
• Free food & espresso every day - whole menu available & also deals with other restaurants
• A free after-work drinks (soft, beer or gin)
• 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!)
• Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends.