Supervisor

Surety Hospitality; Manchester; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Happiness Day

Naples team trips

Refer a friend bonus

Free food & espresso

Free after-work drinks

Two company-wide parties annually

Free pizza for you and up to 3 friends

Job summary

Pizza Pilgrims in Manchester is seeking a Restaurant Supervisor who thrives on delivering memorable pizza experiences and a welcoming, upbeat vibe for every guest.

You will lead health & safety, run shifts, manage stock, train the team, uphold food quality and gather guest feedback. Bring ideas to attract more guests to Pilgrims. We value inclusivity, fun, and growth as part of our culture.

Join our team and enjoy perks like competitive pay, extra holiday benefits, and team events.

Qualifications

• Experience in health & safety practices.
• Experience in running shifts in a hospitality venue.
• Stock management and ordering experience.
• Team training and coaching abilities.
• Ensuring high standards of food quality.
• Gathering and acting on customer feedback.
• Willingness to share ideas to grow guest visits.

Responsibilities

• Health & Safety.
• Shift running.
• Stock management.
• Team training.
• Food quality.
• Customer feedback.
• Share ideas to attract more guests to Pilgrims.

Skills

Health & Safety

Shift running

Stock management

Team training

Food quality

Customer feedback

Idea generation

Job description

At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do!

We work hard because we think pizza makes people happier.

As a Restaurant Supervisor you’ll be a specialist in creating lasting pizza memories, amazing pizzeria vibes, for every guest to leave with a full belly, and already planning their next visit. Your responsibilities will also include;

• Health & Safety.
• Shift running.
• Stock management.
• Team training.
• Food quality.
• Customer feedback.
• And, we want to hear your ideas how we can introduce more people to dine with Pilgrims.

Whilst skills are important, representing our values is just as important too. These shape our team culture.

• ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team.
• ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work.
• ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong.
• ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work.

What's in it for you?

• £13.55 per hour +tronc
• Serious career development - We are opening 5 pizzerias this year & next.
• On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years).
• After 5 years with us, you get a paid 4-week sabbatical on top of your 33 days holiday!

Some of our favourite Pizza Perks include...

• 1 extra day holiday as "Happiness Day" so you can do something that you love and makes you happy about outside of work.
• Team trips to Naples (management positions) & beyond to meet suppliers & try new pizzerias
• A tasty bonus every time you refer a friend to join.
• Free food & espresso every day - whole menu available & also deals with other restaurants
• A free after-work drinks (soft, beer or gin)
• 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!)
• Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends.