Assistant Manager

Greeneking; Callander; On-site; GBP 23,000 - 30,000; Full time

Job summary

Greene King is seeking an Assistant Manager in Scotland to join our busy pub management team. You will support the General Manager, lead the team, and help deliver exceptional customer experiences while upholding brand standards and safety.

This is an opportunity to grow within a well-known hospitality group, with training and development at every level. You will be a capable leader with strong communication skills, the ability to stay calm under pressure, and a keen eye for detail to maintain

Qualifications

• Experience delivering engaging customer experiences in a busy hospitality environment.
• Strong communication and leadership to get the best out of a team.
• Ability to think on your feet and adapt during busy shifts.
• Keen eye for detail and upholding high standards across all areas.
• Proficient spoken and written English and understanding allergen controls.

Responsibilities

• Support the General Manager in day-to-day operations and lead when they are absent.
• Lead the team to deliver amazing experiences for customers and bring the brand to life.
• Act as a role model and support training and development of team members.
• Uphold brand standards and ensure customer and team safety at all times.

Skills

People leadership

Communication

Customer experience

Adaptability

Attention to detail

English proficiency

Job description

As Assistant Manager, you'll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You'll be passionate about delivering amazing experiences for customers.
• You'll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

We're all about rewarding our team's hard work, that's why...

• You'll receive a competitive salary, pension contribution as well as:
• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.