Assistant Manager

greene king; Bristol, Fareham, Fair Oak, Falmouth, Swansea; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company in the hospitality sector is seeking an Assistant Manager to enhance customer experiences and support the General Manager in the day-to-day operations of a local pub. This role involves leading a dynamic team, ensuring high standards of service, and creating a welcoming atmosphere for guests. Candidates should possess strong leadership and communication skills, along with a passion for the hospitality industry.

Benefits

Competitive salary

33% discount for you and 15% for loved ones

Free employee assistance program

50% discount at Greene King Inns and hotels

Up to £1,500 referral bonus

Wagestream for early wage access

Up to 30% off at Superdrug and other retailers

Qualifications

• Passionate about delivering amazing customer experiences.
• Ability to adapt to challenges during busy shifts.
• Keen eye for detail and upholding high standards.

Responsibilities

• Support the General Manager in daily operations.
• Lead the team to deliver excellent customer experiences.
• Act as a role model and support training and development.

Skills

Leadership

Communication

Customer Service

Job description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You'll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.