Assistant Manager

Jayar Car Parts; Brackley; On-site; GBP 23,000 - 30,000; Full time

Job summary

Jayar Car Parts in Brackley is seeking an Assistant Manager to support daily branch operations. You will oversee staff, coordinate stock and deliveries, plus assist customers at the counter with product advice and orders.

Role requires supervisory experience, strong customer service, and good IT/POS skills. Local driving and hands-on approach valued; full UK driving licence desirable.

Qualifications

• Experience in retail or automotive parts sales with strong customer service.
• Operational skills in stock control and order processing.
• Supervisory or team leadership experience.
• Good numerical and IT skills including POS and basic spreadsheets.

Responsibilities

• Assist Branch Manager with staff scheduling and performance.
• Oversee store/warehouse environment and safety.
• Help customers at the counter with product advice and orders.
• Coordinate stock, deliveries, returns and cash handling.
• Support training and development of new team members.

Skills

Customer service

Stock control

Team leadership

IT/POS systems

Cash handling

Communication

Delivery coordination

Tools

POS system

Excel/Spreadsheets

Job description

Company Description Jayar Car Parts is an independent motor factor that has been supplying the motor trade and the general public with car parts, consumables, and accessories for 50 years. With over 70 branches across the UK, the company offers wide product availability and local service to its customers. Jayar Car Parts focuses on reliable, efficient distribution and knowledgeable support for both professional mechanics and individual vehicle owners. Team members benefit from working in a stable, long-established business with strong ties to the automotive sector. The company values practical problem-solving, customer care, and a hands-on approach to service.

Role Description The Assistant Manager role at Jayar Car Parts in Brackley is a full-time, on-site position supporting the daily operations of the branch. The Assistant Manager helps oversee staff scheduling, task allocation, and performance, while maintaining a safe, well-organized store and warehouse environment. This role includes assisting customers at the counter, providing product advice, processing orders, and coordinating stock control, deliveries, and returns. The Assistant Manager also supports the Branch Manager with sales targets, reporting, cash handling, and compliance with company policies and procedures. The position requires active participation in problem-solving, helping to train new team members, and ensuring high levels of customer satisfaction.

Qualifications

• Experience in retail, trade counter, or automotive parts sales, with strong customer service and relationship-building skills.
• Operational skills in stock control, basic inventory management, and order processing, ideally within a branch or store environment.
• Supervisory or team leadership experience, including delegation, coaching, and supporting performance and development.
• Good numerical and IT skills, including use of point-of-sale systems, basic spreadsheets, and email.
• Strong communication and interpersonal skills, with the ability to work collaboratively in a fast-paced setting.
• Organizational skills, attention to detail, and the ability to manage multiple tasks and priorities effectively.
• Knowledge of car parts or a keen interest in the automotive sector is highly beneficial; prior motor trade experience is an advantage.
• Reliable, punctual, and comfortable with manual handling tasks associated with stock movement.
• Full UK driving licence is desirable for occasional delivery or collection duties.