Assistant Manager

greene king; Blackheath; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

33% discount for yourself, 15% for your loved ones

Free employee assistance program

Enhanced maternity and paternity policies

Discount of 50% at Greene King Inns and hotels

Referral bonus up to £1,500

Wagestream access

Retail discounts up to 30% at Superdrug

Job summary

Greene King in Blackheath is looking for an Assistant Manager to oversee the pub's management and ensure a great experience for customers and staff alike. You will support the General Manager, lead by example, and uphold brand standards while creating an inviting atmosphere.

The ideal candidate must have strong communication and leadership skills, with a passion for customer service and a keen eye for detail. Benefits include a competitive salary, discounts on food and drink, and access to training and development programs.

Qualifications

• Passionate about delivering amazing experiences for customers.
• Great communication and leadership skills.
• Ability to adapt to challenges during busy shifts.
• Keen eye for detail and desire to uphold high standards.

Responsibilities

• Support the General Manager in day-to-day running of the business.
• Lead the team in delivering amazing customer experiences.
• Train and develop team members.
• Ensure customer and team safety at all times.

Skills

Customer service

Communication skills

Leadership skills

Attention to detail

Problem-solving

Job description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

What you’ll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you’ll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.