Assistant Manager

TieTalent; Basingstoke; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading burger restaurant as an Assistant Manager in Basingstoke. You'll manage teams, ensure food quality, and create a positive work environment. The role offers growth opportunities and a supportive culture focused on integrity and excellence.

Benefits

Achievable bonus scheme up to 15% of annual salary

Secret Shopper bonus up to £2,000

33 days paid holiday

Free burgers, fries, and shakes during shifts

Life assurance

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Hands-on leadership skills and experience with people.

Responsibilities

• Managing Shift Managers and Crew.
• Ensuring customer satisfaction and handling complaints promptly.
• Owning your P&L: driving sales and controlling costs.

Skills

Customer service excellence

Leadership skills

Job description

About

Assistant Manager Burgers & Fries at Five Guys! We're a burger restaurant with a simple formula: burgers and fries cooked to perfection, without frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy and remain a family-oriented business. We're known for our integrity, enthusiasm, competitiveness, and dedication to overcoming challenges.

Rewards

• Achievable bonus scheme up to 15% of annual salary
• Secret Shopper bonus up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes during shifts
• Life assurance
• Access to Wagestream financial wellbeing app

Other Perks

• Team days out and social events
• Invitation to the annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount via Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Development opportunities for career growth
• Enhanced Maternity & Paternity Leave
• Pension scheme

You’ll Be Enthusiastic About

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Hands-on leadership skills and experience with people
• Customer service excellence

What You’ll Be Doing

• Managing Shift Managers and Crew
• Supporting the delivery of high-quality food
• Creating an engaging and positive work environment
• Ensuring customer satisfaction and handling complaints promptly
• Leading by example on the floor and in the kitchen
• Supporting the General Manager and store results
• Owning your P&L: driving sales and controlling costs
• Managing daily operations and planning for the future
• Leading with our core values
• Developing team talent pipelines

Incredible Careers with Five Guys

• If ambitious, we support your growth and provide the tools to build a career with us.
• Potential next steps: Deputy General Manager, General Manager, Area Trainer, District Manager, or roles in the Support Office.
• Based in Basingstoke, England

Languages

• English