Assistant Manager

TN United Kingdom; Barking; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to join their dynamic team in the automotive service sector. This role offers an exciting opportunity to work closely with the Centre Manager, ensuring exceptional customer experiences while driving business performance. With a focus on growth and development, you will split your time between the workshop and management tasks, making a significant impact on both customer satisfaction and operational success. Join a forward-thinking company that values career progression and offers extensive benefits, including an uncapped bonus scheme and various discounts. If you're passionate about the automotive industry and ready to take the next step in your career, this could be the perfect fit for you.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Family & Friends Discount Events

Cycle to Work Scheme

Financial planning support

24/7 GP Access

Share Save scheme

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Hands-on experience as a mechanic is preferred.
• Ability to manage and lead a team effectively.

Responsibilities

• Assist the Centre Manager in daily sales and customer service.
• Drive profitability with a strong focus on customer journey.

Skills

Customer Satisfaction Management

Coaching/Training

Technical/Mechanical Ability

Health and Safety Compliance

Communication Skills

IT Proficiency

Time Management

Valid Driving Licence

Job description

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Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide effective management and leadership, driving profitability with a strong focus on the customer journey. Ideally, you will have previous hands-on experience as a mechanic, as you will divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don’t delay—apply today!

• Average uncapped bonus of £XXX per year (with potential to earn more)

• 5 days a week (This centre only trades on Sundays for 10 weeks each year)

• Earn extra with our refer-a-friend scheme – T&C’s apply.

Benefits Include:

• 5.6 weeks’ annual leave

• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in retail stores

• Discounts on groceries, shopping, insurance, days out, restaurants, and more

• Family & Friends Discount Events

• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme

• Financial planning support via Wagestream – access up to 30% of your salary in advance

• GP Access, 364 days a year, 24 hours a day

• Join the Share Save scheme with a 20% discount on shares

• Health Cash Plan to access wellbeing services and claim back healthcare costs

• Pension Scheme & Life Assurance

• Opportunities to progress your career at Halfords, including hybrid training and ATA & MOT Tester Qualifications.

Skills and Experience:

• Experience or ability to deliver high customer satisfaction through effective management
• Experience or ability to coach/train colleagues effectively
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent verbal and written communication skills
• IT proficiency with willingness to learn in-house systems
• Good time management skills
• A current valid driving licence

We’re in an exciting chapter—rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our One Halfords Family.