Assistant Manager

Crew Clothing; Abbey Village; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing in the United Kingdom seeks an Assistant Manager to support the store manager in driving sales, KPIs and team development. You will help recruit, coach and motivate the team while maintaining the brand’s visual merchandising standards.

Join a collaborative, customer-focused culture that values excellent service and a welcoming store environment, with opportunities to grow within a luxury fashion oriented brand and multi-channel retail environment.

Qualifications

• Experience in customer-facing retail roles.
• Strong communication and interpersonal abilities.
• Ability to work towards sales targets and KPIs.
• Comfort with IT systems and point-of-sale tools.

Responsibilities

• Achieve sales targets by delivering product knowledge and brand passion
• Provide accurate product information, including features and stock availability
• Promote multi-channel shopping options to maximize customer satisfaction
• Create an inviting and welcoming atmosphere for customers
• Process sales transactions accurately and according to guidelines
• Demonstrate flexibility to meet store needs

Skills

Customer service

Communication skills

Retail experience

IT skills

Tools

IT skills

Job description

Assistant Manager - Full Time
37.5 hours per week
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role

To assist the
manager in driving consistent improvement to the stores sales, KPI’s and all
other areas of measured success. To help recruit, retain, motivate and develop
the team to drive the success of the store. To maintain exceptional visual
merchandising standards throughout the store and create a shopping experience
that delights our customers every time.

Responsibilities

• Achieve
  sales targets by demonstrating passion for the product and the brand
• Provide
  accurate information about our product to the customer including features and
  benefits and stock availability
• Promote
  our multi-channel shopping options to ensure maximum customer satisfaction
• Provide
  an inviting and welcoming atmosphere for our customers
• Process
  sales transactions with care and in line with company guidelines
• Demonstrate
  flexibility in order to meet the needs of the store

Key Skills and Experience

Essential

• Customer
  service focused
• Good
  communication skills
• Experience
  in retail industry

Desirable

• Good
  IT skills
• Experience
  of working in a luxury fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth