Assistant Maintenance Manager – London

Hilton; Greater London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Incredible travel perks

Food and beverage discounts

Free meals on duty

Generous holiday allowance

Employee Stock Purchase Programme (ESz

Pension scheme

High street discounts

Mental health resources

Crisis Concierge

Career development opportunities

Job summary

Hilton is seeking an Assistant Maintenance Manager in London to lead a high-performing team, oversee the maintenance and safety of the property, and support capital projects and energy initiatives. The role focuses on delivering excellent guest experiences through reliable facilities management.

You will coordinate with hotel leadership to ensure safety, compliance, and timely responses to maintenance needs, while driving efficiency and performance across engineering teams.

Responsibilities

• Lead and develop a high-performing team: recruit, train, supervise, mentor, evaluate, and recognise achievements.
• Ensure safety and compliance: oversee building, mechanical/electrical/HVAC systems; coordinate inspections and safety standards.
• Manage daily maintenance operations: oversee activities, prioritise tasks, verify completion in the CMMS, and resolve guest concerns and emergencies.
• Support property improvement projects: direct capital projects and rehabilitations, scheduling, budgeting, bidding, licensing/permitting.
• Lead energy efficiency initiatives: develop and oversee energy conservation programs to reduce utility costs.
• Drive engineering performance: monitor KPIs, equipment upkeep, audit results, team productivity, and implement improvements.
• Support hotel-wide operational leadership: collaborate with leadership on evacuations, duty manager coverage, and safety protocols.

Job description

Assistant Maintenance Manager – London

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Maintenance Manager at Hilton London Kensington, you’re not just overseeing physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Competitive pay – Earn up to £35,500 per annum, with opportunities to grow your career with Hilton.
• Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
• Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days’ holiday including bank holidays, increasing with service.
• Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.
• Pension scheme – Supporting you as you plan for the future.
• High street discounts – Access a range of exclusive savings through Perks at Work.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
• Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.

*Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Here’s what you’ll do during a typical day:

• Lead and develop a high-performing team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognise achievements to build a motivated and high-performing team
• Ensure safety and compliance: Oversee the maintenance of the physical building, mechanical systems, electrical systems, HVAC, and life safety systems, coordinate inspections, and uphold safety and compliance standards in line with national and local regulations
• Manage daily maintenance operations: Oversee maintenance activities, prioritize tasks, and verify completion through the property maintenance management system; ensure timely resolution of service requests, guest concerns, and emergencies
• Support property improvement projects: Assist in directing capital projects and property rehabilitations – including scheduling, budgeting, contractor bidding, and licensing/permitting – while ensuring regulatory compliance
• Lead energy efficiency initiatives: Develop and oversee property-wide energy conservation programs to reduce utility costs
• Drive engineering performance: Monitor departmental Key Performance Indicators (KPIs), including equipment upkeep, audit results, and team productivity and act as need to improve performance
• Support hotel-wide operational leadership: Collaborate with the broader hotel leadership team in overseeing evacuation procedures, duty manager coverage, and other safety protocols as needed

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.

Exact Location: London, United Kingdom