Assistant Maintenance Manager

King's College London; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading university is seeking an Assistant Maintenance Manager to oversee Hard Services and ensure compliance in building operations. The role involves managing a team of technicians, overseeing maintenance protocols, and ensuring high-quality service delivery. Candidates should have relevant qualifications in engineering and experience in a similar role, along with a commitment to customer service and safety.

Benefits

Generous annual leave allowance

Opportunities for professional learning and development

Excellent pension scheme

Qualifications

• Experience managing a team and providing excellent customer service.
• Good understanding of health and safety processes and statutory compliance.
• IT literate with knowledge of relevant applications.

Responsibilities

• Ensure compliance with operational, regulatory and university requirements.
• Liase with sub-contractors and manage maintenance tasks effectively.
• Conduct fault finding and deal with emergencies and breakdowns.

Skills

Communication

Problem Solving

Team Management

Customer Service

Health and Safety

IT Literacy

Education

Level 3 and above in certified Mechanical, Electrical, or HVAC specialism

City & Guilds certificate/s in engineering discipline

GCSE in English and Mathematics Grade C / 7 or above

Job description

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About King's:

The King's Estates & Facilities Engineering Team manages reactive, planned and statutory maintenance to ensure King's remains one of the world's top Universities.

About the role:

Responsible for a team providing Hard Services, planned preventative and reactive maintenance, throughout designated University buildings, ensuring adherence to operational, regulatory and University compliance requirements.

The Assistant Maintenance Manager (AMM) will have responsibility for the operational performance and safety of their buildings and will have responsibility for liaising with sub-contractors and other building dedicated engineers to maintain high quality service delivery and maximum system uptime.

The AMM will be the custodian of all building services and will be the main on-site control function for Permits to Work and access to the site.

The role is critical to maintaining University functions, and it will lead a specialist team of operational maintenance technicians focussing upon critical, essential, statutory and non-essential systems and asset operational maintenance.

This role comes with excellent benefits, including but not limited to:

• Generous annual leave allowance
• Range of opportunities for professional learning and development
• Excellent pension scheme

Roles and responsibilities include:

• Developing a complete familiarity with the operation and recovery of all business-critical systems within the building portfolio
• Carry out and monitor planned preventative maintenance and report faults and ensure compliance with all relevant guidelines, statutory acts and regulations. Update site-specific work schedules and re-programme regularly
• Take specific responsibility for the maintenance and operation of the sites building services
• Team management including 121s and regular meetings
• Raise purchase orders
• Maintain a Safe Systems of Work process and periodically update as may be required
• Manage and conduct fault finding
• Conduct statutory system and asset testing and report accordingly
• Deal responsibly with emergencies and breakdowns
• Attendance may also be required occasionally outside normal hours to deal with certain maintenance procedures and specialist critical system contractors
• Deliver and comply with all statutory, client specific environmental, health, safety and quality standards applicable to the University environment
• Minimise the risk of plant failure and breakdown and promote a reliability centred and conditioned based proactive maintenance process
• You will be expected to deliver a high level of customer focused service and participate in training when required
• Provide an escalation service for the on-call engineers, on a rota basis with other AMMs across the estate

This is a full-time post (35 Hours per week), and you will be offered an indefinite contract

About You:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Level 3 and above in a certified Mechanical, Electrical, or HVAC specialism and/or Minimum City & Guilds certificate/s within an appropriate engineering discipline. English and Mathematics GCSE Grade C / 7 or above (or equivalent)

2. IT literate with a good understanding of Word, Excel, Teams, Outlook, and role related applications

3. A good understanding of health and safety processes and policies and knowledge of statutory compliance particularly around planned maintenance

4. Good knowledge of engineering designs, installations, maintenance and repairs

5. Effective communication skills to convey information clearly

6. Experience of managing a team

7. Self-motivated with a willingness to provide excellent customer service

8. Analytical and problem-solving abilities

Desirable criteria

1. IOSH Managing Safely

2. First Aid qualified

3. Knowledge and experience of working in critical environments

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers review your application, please take a look at our 'How we Recruit' pages.