Assistant Head Receptionist - Canton Blue

HSH Group / The Peninsula Hong Kong; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An exceptional opportunity awaits at The Peninsula London for an Assistant Head Receptionist in our esteemed Canton Blue restaurant. Join a leading team where you will manage reservations, provide top-notch service, and contribute to our culinary excellence rooted in Asian traditions. If you thrive in a luxurious environment and have a passion for fine dining, we would love to hear from you.

Benefits

Market-leading remuneration

Service charges

Attractive benefits

Qualifications

• Experience in a similar role in a fine dining restaurant or luxury 5* hotel.
• Knowledge of food and beverage, especially Asian cuisine preferred.
• High proficiency in Microsoft Office and Teams.

Responsibilities

• Manage reservations and coordinate dining room activities.
• Handle incoming correspondence and maintain the reservation diary.
• Provide excellent service and communication with guests.

Skills

Time management

Communication

Organizational skills

Customer relations

Education

Hospitality-related studies

Tools

Microsoft Office

Job description

Assistant Head Receptionist - Canton Blue

Business Unit: The Peninsula London

Location: London

The Peninsula London is excited to announce we are seeking an Assistant Head Receptionist to join the team within our Cantonese Restaurant, reporting to the Restaurant Manager and assisting with the coordination of all reservations for the restaurant and bar.

On the ground floor, Canton Blue, the hotel’s innovative Chinese restaurant, celebrates the spice-trade union of Asian and British cultures with menus of creative dishes, along with cocktails and artisanal teas.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charges, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Provide support with arranging incoming correspondence in an organized manner.
• Help manage the reservation diary and outlet capacity in coordination with the relevant department heads.
• Assist in managing and contracting reservations for private dining rooms.
• Be familiar with computer software including Payroll, Rota Geek, Word, Excel, PowerPoint, and Infosys.
• Coordinate activities and manage menu stock and templates.
• Provide excellent service and communication to internal customers in other departments.
• Establish rapport with guests, maintaining good customer relationships.

General Requirements

• Must possess good knowledge of food and beverage, with a specialty in Asian food preferred, and good knowledge of restaurant operations.
• Experience in a similar role in a fine dining restaurant or luxury 5* hotel.
• High proficiency in Microsoft Office and Teams.
• Relevant qualifications and/or hospitality-related studies.
• Excellent time management and organizational skills, highly adaptable, and naturally positive.
• Good communication skills, flexibility, and ability to work under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.

CONTACT US

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