Assistant Head Housekeeper

Apex Hotel; City Of London; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

29 days holiday

Training and development from day one

Employee events and celebrations

In-house gym and pools

Healthy meals while working

Employee Assistance Programme

Financial Wellbeing App

£200 referral bonus

Discounted room rates for employees

Cycle to Work Scheme

Discounted restaurant rates for staff

Job summary

Apex Temple Court Hotel in London is seeking an Assistant Head Housekeeper to support the Head Housekeeper and the housekeeping team, delivering outstanding brand standards and immaculate guest facilities. You will lead with proven leadership and people-management skills, provide attention to detail, and communicate effectively to ensure high cleanliness standards and exceptional guest experiences.

This full-time role offers a competitive salary and a comprehensive benefits package with

Qualifications

• Proven leadership and people management skills.
• Customer-focused attitude with a flexible approach to duties.
• Experience supervising housekeeping, preferably in 4- or 5-star operations.

Responsibilities

• Maintain the highest standards of cleanliness in guest bedrooms, bathrooms and public areas.
• Guide the team to uphold brand standards of quality and cleanliness at all times.
• Respond to audits and drive continual improvement.
• Assist the manager with housekeeping budget, occupancy-related expenses and staff rosters.
• Ensure the linen room operates effectively.
• Manage the department in the Head Housekeeper's absence.

Skills

Leadership

People management

Customer focus

Initiative

Teamwork

Supervisory experience

Job description

Job Ref: 13426

Branch: Apex Temple Court Hotel - London. Location: Apex Temple Court Hotel, London. Salary/Benefits: Competitive salary plus excellent company benefits & perks. Contract type: Permanent. Hours: Full Time. Shift pattern: 8 - 4.30PM. Hours per week: 40. Posted date: 06/08/2026. Closing date: 17/09/2026.

Why Join Apex Hotels?

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as an Assistant Head Housekeeper in London Temple Court. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction.

Role Overview

As Assistant Head Housekeeper you will support the Head Housekeeper and Housekeeping Team to deliver amazing brand standards and immaculate guest facilities. You will have the drive and determination to really succeed and make a difference. With proven leadership and people management skills, you will have a passion for delivering very high standards of cleanliness. Additionally excellent communication and attention to detail will be required.

You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.

Main Responsibilities

• Ensuring that the team maintains the highest standards of cleanliness within guest bedroom and bathroom facilities and within public areas.
• You will guide the team to ensure that company brand standards of quality and cleanliness are maintained at all times.
• Respond to audits that are completed by the company to ensure continual improvement is achieved.
• Assist the manager in controlling the housekeeping budget, in relation to occupancy, departmental expenses and staff rota's.
• Ensuring the linen room is operated effectively.
• Managing the department in the absence of the Head Housekeeper.

About you

We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:

• Ability to demonstrate a customer focused attitude and have a flexible approach towards your duties and responsibilities.
• You have the initiative to work alone whilst also having the ability to contribute to your team.
• Previous experience of working in a Housekeeping department at a supervisory level; preferably within a 4 or 5 star operation.

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday.
• Training and development from day one.
• Employee events and celebrations.
• Inhouse company interactive employee communication APP.
• Entry to our state-of-the-art gym and pools.
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme.
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive

• Access to our discounts and wellbeing platform 'Treat Yourself Here', unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes.
• Long service recognition.
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two.
• 50% discount in our restaurants.
• Cycle to Work Scheme.
• Discounted room rates for employees, friends, and family.
• Spa treatments and product discounts.
• Life Assurance cover.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

About Apex Temple Court Hotel

Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile.

Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

Experience

Required

Employment

Full-time

Salary

£38,054 yearly