Assistant GM: Launch & Lead High-Volume Restaurant

Maki & Ramen; Grays; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Discounted or free food

Employee discount

Sick pay

Store discount

Job summary

Maki & Ramen Lakeside is seeking an experienced Restaurant Assistant General Manager to launch and shape the future of our new site. You’ll lead day-to-day operations, mentor a large team, and drive outstanding guest service at high-volume events.

This role requires resilience under pressure, strong commercial and analytical skills, and the ability to maximise revenue while controlling costs. You’ll work closely with arena stakeholders to deliver a premium guest experience and build a thriving

Qualifications

• Experience managing high-volume restaurant operations.
• Proven leadership and communication skills.
• Strong commercial and analytical abilities.
• Resilient under pressure with schedule changes.
• Commitment to premium guest experience.

Responsibilities

• Oversee all restaurant operations during arena events.
• Lead and develop a large, diverse team.
• Drive revenue and manage costs, including labour and wastage.
• Ensure health, safety, and licensing compliance.
• Coordinate with arena stakeholders to manage peak periods.

Skills

High-volume ops

Leadership

Data analysis

Resilience

Guest experience

Education

Restaurant management experience

Hospitality experience

Job description

Maki & Ramen Lakeside is seeking an experienced Restaurant Assistant General Manager to launch and shape the future of our new site. You’ll lead day-to-day operations, mentor a large team, and drive outstanding guest service at high-volume events.

This role requires resilience under pressure, strong commercial and analytical skills, and the ability to maximise revenue while controlling costs. You’ll work closely with arena stakeholders to deliver a premium guest experience and build a thriving