Assistant General Manager — Lead Operations & Team Growth

The Beefy Boys; Hereford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly Bonus

Free Food

Growth Opportunities

Discounted Meals

Annual Staff Summer Festival

Away Days

Job summary

The Beefy Boys is seeking a Deputy Manager to lead day-to-day operations and ensure top-notch guest experiences in a fast-paced burger joint in Hereford. You will oversee service areas in the manager's absence, develop schedules, and support staff growth.

You will drive customer service excellence, control labor and costs, and ensure smooth operations across the kitchen and bar, with opportunities for advancement as the business grows.

Qualifications

• Experience overseeing multiple service areas in a fast-paced restaurant.
• Ability to recruit, train, and motivate a team.
• Strong focus on customer service and guest experience.

Responsibilities

• Oversee all service areas when GM is away.
• Write rotas and ensure correct staffing.
• Recruit, train, and motivate the team.
• Maintain drinks, food quality and guest experience.
• Monitor sales and labor costs to maximize profits.
• Manage inventory and deliveries.
• Provide performance feedback and support growth.
• Handle fast-paced, high-pressure operations.

Skills

Leadership

Team management

Customer service

Job description

The Beefy Boys is seeking a Deputy Manager to lead day-to-day operations and ensure top-notch guest experiences in a fast-paced burger joint in Hereford. You will oversee service areas in the manager's absence, develop schedules, and support staff growth.

You will drive customer service excellence, control labor and costs, and ensure smooth operations across the kitchen and bar, with opportunities for advancement as the business grows.