Deputy Manager

The Beefy Boys; Hereford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly Bonus

Free Food

Growth Opportunities

Discounted Meals

Annual Staff Summer Festival

Away Days

Job summary

The Beefy Boys is seeking a Deputy Manager to lead day-to-day operations and ensure top-notch guest experiences in a fast-paced burger joint in Hereford. You will oversee service areas in the manager's absence, develop schedules, and support staff growth.

You will drive customer service excellence, control labor and costs, and ensure smooth operations across the kitchen and bar, with opportunities for advancement as the business grows.

Qualifications

• Experience overseeing multiple service areas in a fast-paced restaurant.
• Ability to recruit, train, and motivate a team.
• Strong focus on customer service and guest experience.

Responsibilities

• Oversee all service areas when GM is away.
• Write rotas and ensure correct staffing.
• Recruit, train, and motivate the team.
• Maintain drinks, food quality and guest experience.
• Monitor sales and labor costs to maximize profits.
• Manage inventory and deliveries.
• Provide performance feedback and support growth.
• Handle fast-paced, high-pressure operations.

Skills

Leadership

Team management

Customer service

Job description

Welcome to The Beefy Boys, the burger empire of your dreams – where the patties are juicy, the buns are fresh. We’re a fast-paced, rapidly growing burger joint on a mission to become the greatest burger restaurant in the entire galaxy.

We’ve spent years delving deep into the world of burgers. For us, there’s no such thing as a “just a cheeseburger.” Oh no, we’re talking about a universe of patties: from thick, juicy 6oz steakhouse delights to crispy diner-style smashburgers, and even the oh-so-filthy Oklahoma-style patties that’ll have you questioning your entire existence.

Now, we’re on the hunt for an Deputy Manager to help lead our crew, assist in managing day-to-day operations, and make sure every customer leaves with a smile (and maybe some burger crumbs on their face). If you’re ready to take on responsibility, show off your leadership skills, and help create an unforgettable experience, we want YOU.

What You Need:

• Step into the GM’s Shoes: When the General Manager’s away, you’ll step up to oversee all service areas – from the bar to the kitchen and everything in between. You’ll keep the team firing on all cylinders, ensuring smooth operations across the board. You’ll also take the reins on development, writing rotas, and ensuring the right people are in the right place at the right time, making sure service never skips a beat.
• Team Support & Leadership: Assist in recruiting, training, and motivating the team to deliver top-notch service. Be the go-to person when the team needs guidance, support, or a little bit of cheerleading!
• Customer Service Excellence: We treat every customer like they’re your mate coming over for a BBQ. You’ll help make sure drinks stay full, food stays fresh, and everyone is having a great time.
• Financial Awareness: Help keep track of sales and labor costs, and assist in maximizing profits. You’ll play an important part in ensuring the business is running efficiently.
• Operational Management: Can you keep things running smoothly when the pressure’s on? Whether it's managing food wait times or handling customer expectations, you’ll help ensure everything runs like clockwork.
• Inventory & Supply Assistance: Keep an eye on stock levels and assist with ensuring all deliveries are on time and accounted for. You’ll know exactly what’s in the walk-in and what’s needed next!
• Team Development: Assist with performance feedback, supporting your team’s growth, and stepping in when the team needs a little extra encouragement or direction.
• Get It Done Attitude: It’s fast, it’s intense, and we need someone who thrives under pressure without sacrificing quality or attention to detail.

What you’ll get:

• Quarterly Bonus: A little something extra to treat yourself every few months – because you’re crushing it!
• Free Food: Enjoy our legendary burgers every shift. Yes, please!
• Growth Opportunities: As we grow, you grow! There’s plenty of room for advancement and new opportunities down the line.
• Discounted Dinner: Bring your mates and enjoy some discounted meals – burgers, fries, and shakes at a discounted price!
• Annual Staff Summer Festival: Ready to party? Our epic staff summer festival is your chance to let loose, dance, and make unforgettable memories.
• Away Days Full of Fun: Join us for staff away days packed with fun activities that are all about team bonding, adventure, and having a blast outside of work.
• 28 Days Paid Holiday: Recharge and enjoy some time off with 28 days of paid holiday.
• Company Pension Contributions: You’re not just living in the now – we’ve got your future covered with pension contributions.