Assistant General Manager

Individual Restaurants; Birmingham; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

In-house training through RISE

50% off food & drinks

Enhanced parental leave

Wagestream access

Employee Assistance Programme

Career pathways

Pension contribution

Job summary

Individual Restaurants invites applications for an Assistant General Manager role across our collection of brands. You will lead day-to-day hospitality operations, drive guest satisfaction, and mentor a high-performing team to uphold our standards of service and quality across multiple venues.

Join a group with a strong reputation and opportunities to progress through our bespoke leadership programmes, with in-house training and competitive benefits.

Qualifications

• Proven experience as an Assistant General Manager or in a similar role within the hospitality industry.
• Strong leadership and communication skills.
• Excellent organizational and multitasking abilities.
• Knowledge of restaurant operations, including food and beverage, staffing, and budgeting.
• Customer-focused mindset with a commitment to delivering exceptional service.

Skills

Leadership

Communication

Organisational skills

Job description

Individual Restaurants has an exciting opportunity for an Assistant General Manager. This is a fantastic opportunity for someone with proven leadership skills and a passion for the hospitality industry.

When you join Individual Restaurants, you're not just joining one team. You're joining a collection of leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, Piccolino, Restaurant Bar & Grill, Forbici and Riva Blu.

Why work with us

• The Sunday Times - Best place to work 2024 & 2025
• Full in-house training provided through our bespoke RISE programme
• 50% off your food and drink bill at any of our restaurants, at any time, for up to 8 people
• Enhanced Maternity and Paternity packages
• Access to up to 40% of earnt wages and financial wellbeing tools through Wagestream
• Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services.
• Career pathways and development through our high performers programme
• 3% employer pension contribution
• Team meals on shift
• 15% off your grocery bill at Iceland Foods
• Health Care Cash Plan
• Opportunities to take part in fundraising and charity events
• Discounts and cashback from hundreds of high street and online retailers
• Refer a friend and earn up to £500
• Individual Champion programme - acting as an ambassador of your brand and representing your team.

About You

• Proven experience as an Assistant General Manager or in a similar role within the hospitality industry.
• Strong leadership and communication skills.
• Excellent organizational and multitasking abilities.
• Knowledge of restaurant operations, including food and beverage, staffing, and budgeting.
• Customer-focused mindset with a commitment to delivering exceptional service.

An individual role is just that. Individual. We hire the best talent across all areas of the business and value them as such. That's why we have an ongoing commitment to invest in our people through quality training and mentoring from our amazing leadership team.