Assistant Gallery Manager - Global Flagship

Four Seasons; Greater London; On-site; GBP 33,000 - 60,000; Full time

Job summary

An established industry player seeks a driven Assistant Gallery Manager for their Global Flagship showroom. This role is pivotal in ensuring operational excellence and driving sales while fostering lasting relationships with clients. With a commitment to personal growth, the company offers a supportive environment where you can thrive. You will lead a dedicated team, ensuring exceptional service and adherence to company policies, while also managing inventory and revenue reports. If you're passionate about luxury retail and customer experience, this opportunity promises fantastic progression and rewards.

Benefits

Outstanding Commission Structure

Opportunity to double your salary in the first year

33 days annual leave

Incredible additional benefits

Fantastic progression opportunities

Qualifications

• 3+ years management experience in retail/hospitality, ideally luxury.
• Proven ability to exceed sales targets and lead teams effectively.

Responsibilities

• Support Gallery Manager in driving sales and achieving targets.
• Ensure luxury service and strong client relationships.

Skills

Management experience

Sales target achievement

Leadership skills

Interpersonal skills

Communication skills

Organisational skills

Numerical and analytical skills

Customer experience passion

Tools

Retail software/POS systems

Microsoft Word

Microsoft Excel

Job description

Assistant Gallery Manager – Global Flagship
£33k base salary OTE £60k
London

Four Seasons has partnered with a luxury homeware brand known for its exceptional, handcrafted pieces. Inspired by antique treasures and vintage discoveries, each design makes a statement, bringing character and warmth to any room.

As the Assistant Gallery Manager, you will play a pivotal role within our Client’s Global Flagship showroom. You will use your organisation skills and operational excellence to ensure the smooth running of the showroom, alongside driving sales and building lasting relationships with key accounts.

This brand promises you growth and progression. You will receive consistent investment from your industry expert team!

The Role:

• Supporting the Gallery Manager in driving team sales and achieving assigned gallery targets and KPIs.
• Ensuring the gallery team delivers personalised and luxury service, exceeding customer expectations at every touchpoint.
• Developing and maintaining strong relationships with clients, identifying and capitalising on sales opportunities.
• Supporting the Gallery Manager in leading, motivating, and developing the gallery team.
• Assisting with team training, coaching, and performance management.
• Ensuring a thorough understanding and adherence to all company policies and procedures
• Generating and managing revenue reports
• Assisting with budget management
• Supporting on the organisation of events, attending and executing to the highest standards
• Operating the POS system efficiently and accurately, handling transactions and cash management
• Managing inventory, ensuring accuracy and security.
• Ensuring compliance with health and safety regulations.

About You:

• At least 3+ years of management experience in a retail/hospitality environment, ideally within the luxury sector.
• Proven ability to achieve and exceed sales targets.
• Excellent leadership, interpersonal, and team management skills.
• Strong communication (both written and verbal)
• Faultless organisation skills
• Proactive and results-oriented
• Commercially minded
• Strong numerical and analytical skills, with good knowledge and experience of Microsoft Word and Excel. Computer literacy is essential.
• A genuine passion for customer experience
• Flexibility around working varied hours
• Experience with retail software/POS systems.

The Package:

• £33k base salary OTE £60k
• Outstanding Commission Structure
• Opportunity to double your salary in the first year
• Fantastic progression opportunities
• 33 days annual leave
• Incredible additional benefits