Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
We are seeking a dynamic and motivated Assistant F&B Manager / In Charge of Beverage who is passionate about food and beverage operations and looking to develop their career. The ideal candidate will possess a strong background in both wine and mixology and have a deep understanding of beverage management. This role will be split equally between assisting in overall team operations and leading beverage management.
Key Responsibilities:
Team Operations:
- Assist the F&B Manager in overseeing daily operations of the restaurant and bar.
- Ensure that service standards are consistently met, maintaining high-quality guest experiences.
- Supervise and coordinate the F&B team, providing leadership and guidance in daily operational tasks.
- Assist in staff training, development, and performance evaluations, fostering a positive and efficient team environment.
- Help manage and resolve customer feedback, complaints, and suggestions promptly and professionally.
- Coordinate with other departments, including kitchen, to ensure smooth operations.
Beverage Management:
- Oversee the beverage program, including the management of wine, spirits, beer, and non-alcoholic beverages.
- Ensure the quality and consistency of all beverages, maintaining high standards of presentation and taste.
- Develop and implement beverage menus, focusing on innovation and seasonal offerings while aligning with the brand's identity.
- Conduct regular inventory checks and ensure that all beverage stock is appropriately managed and rotated.
- Train and mentor staff on proper beverage service, mixology, and wine knowledge.
- Keep up-to-date with industry trends, new wines, cocktails, and mixology techniques to enhance guest experiences.
- Monitor and maintain beverage profitability, ensuring cost control and waste reduction.
Qualifications
Requirements:
- Proven experience in the Food & Beverage industry, with a solid understanding of both wine and mixology (previous experience as a Senior Supervisor or Assistant F&B Manager preferred).
- Strong passion for career growth and development toward becoming an F&B Manager.
- Excellent knowledge of beverage operations, including wine, cocktails, and service techniques.
- Ability to motivate and lead a team with strong communication and organizational skills.
- In-depth knowledge of food and beverage trends, along with an understanding of guest preferences and service excellence.
- Strong attention to detail, with the ability to handle multiple tasks and prioritize effectively.
- Excellent interpersonal and customer service skills with the ability to handle guest concerns and feedback positively.
- Strong computer skills and knowledge of point-of-sale (POS) systems, inventory management, and scheduling tools.
- Flexibility to work evenings, weekends, and holidays as required.
Preferred Qualifications:
- Previous experience working in a luxury hotel.
- Wine certification or a strong background in wine knowledge and pairings.
- Mixology certifications or advanced cocktail knowledge.
- Ability to speak multiple languages is a plus.
Additional Information