Assistant Facilities Manager

Global University Systems; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Contributory Pension Scheme

Season Ticket Loan

Training & Development opportunities

Staff Discount Scheme

Employee Assistance Programme

1 extra day per year up to 25 days

Job summary

Global University Systems (GUS) is an international education group empowering students to transform their lives through education. As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings to create a safe, welcoming and high-performing environment for students, staff and visitors.

Your role covers health, safety and compliance activities, contractor management, records maintenance and contributing to campus improvements

Qualifications

• FM qualification or equivalent practical experience.
• Health & Safety qualification or willingness to work towards one.
• Experience in facilities, estates, property or building services.
• Strong customer service, stakeholder management and communication skills.
• Good understanding of facilities management and workplace health & safety.
• Strong organisational and MS Office skills.
• Ability to manage priorities and work proactively.

Responsibilities

• Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders.
• Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential services.
• Assist with health, safety and compliance activities, including inspections, audits and risk assessments.
• Maintain accurate facilities records, compliance documentation and management system data.
• Contribute to building improvement, refurbishment and operational projects.

Skills

Customer service

Stakeholder management

Communication

Microsoft Office

Prioritisation

Problem solving

Education

Facilities Management qualification

Facilities Management apprenticeship

Health & Safety qualification

Tools

CAFM systems

Building Management Systems (BMS)

Job description

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.

As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings, helping to ensure a safe, compliant, welcoming, and high-performing environment for students, staff, and visitors. Supporting our institutions by enabling them to focus on providing our students with the best education experiences. Your mission is to create an inspiring educational environment that enables our institutional stakeholders to succeed and every student to thrive.

Summary Of Role

• Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders.
• Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential facilities services including cleaning, security and waste management.
• Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures.
• Maintain accurate facilities records, compliance documentation and management system data, while supporting budgeting, reporting and sustainability initiatives.
• Contribute to building improvement, refurbishment and operational projects, identifying opportunities to enhance service quality, efficiency and the campus experience.

Requirements

Essential

• Facilities Management qualification, apprenticeship, or equivalent practical experience.
• Health & Safety qualification (or willingness to work towards one).
• Experience within facilities, estates, property or building services.
• Strong customer service, stakeholder management and communication skills.
• Good understanding of facilities management and workplace health & safety.
• Strong organisational, administrative and Microsoft Office skills.
• Ability to manage priorities, solve problems and work proactively.

Desirable

• NEBOSH General Certificate and/or IWFM membership.
• Experience in higher education, commercial office or multi-occupancy environments.
• Experience using CAFM systems and supporting health & safety compliance.
• Knowledge of hard and soft FM services, contractor management and statutory compliance requirements.
• Experience working with Building Management Systems (BMS).

What We Offer

• Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
• Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan.
• Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes.
• Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
• Employee Assistance Programme - confidential support for your wellbeing, whenever you need it.
• Plus 1 day per year capped at 25 days, so you have time to rest, recharge, and balance life beyond work.
• Support for regular eye tests and essential eyewear.
• Earn rewards for helping us bring great talent into the team.
• Discounts and sponsorship opportunities at select GUS institutions, including The University of Law.

We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.

GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Our data privacy policy can be viewed here.

Global University Systems will retain your data for a period of 6 months. We will email you to confirm if you would like to keep your candidate profile active. If we do not receive a response or you do not log back into your account, your candidate profile will be deleted within 15 days, and you will receive an email to confirm this. You may request to anonymise or delete your candidate profile at any time using the personal settings in the portal. Deleted candidates may reapply at any time by logging back into your account.