Assistant Facilities Manager

Global University Systems (GUS); Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Contributory Pension

Season Ticket Loan

Training & Development opportunities

Staff Discount Scheme

Employee Assistance Programme

Job summary

Global University Systems (GUS) is seeking an Assistant Facilities Manager to support the Building Manager in day-to-day campus operations. You will help maintain a safe, compliant and high-performing environment for students, staff and visitors across our university campuses.

You will manage enquiries, coordinate maintenance and services, and assist with risk assessments, audits and emergency procedures. Proactive problem solving and strong communication are essential to success.

Qualifications

• Facilities management experience or equivalent practical exposure.
• Health & safety qualification or willingness to pursue one.
• Experience in facilities, estates, or building services.
• Strong customer service and stakeholder management abilities.
• Excellent organisational and admin skills with MS Office.

Responsibilities

• Act as first point of contact for facilities inquiries, delivering excellent service to students, staff, visitors and stakeholders.
• Oversee day-to-day operation of campus buildings, maintenance, contractor performance, cleaning, security and waste management.
• Assist with health, safety, compliance activities including inspections, audits and risk assessments.
• Maintain accurate facilities records, compliance docs and management system data; support budgeting and reporting.
• Contribute to building improvement projects to enhance service quality and campus experience.

Skills

Facilities management

Health & Safety

Customer service

Organization

MS Office

Education

Facilities management qualification

NEBOSH General Certificate

IWFM membership

Tools

CAFM systems

BMS

Job description

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.

As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings, helping to ensure a safe, compliant, welcoming, and high-performing environment for students, staff, and visitors. Supporting our institutions by enabling them to focus on providing our students with the best education experiences. Your mission is to create an inspiring educational environment that enables our institutional stakeholders to succeed and every student to thrive.

Summary of role:

• Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders.
• Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential facilities services including cleaning, security and waste management.
• Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures.
• Maintain accurate facilities records, compliance documentation and management system data, while supporting budgeting, reporting and sustainability initiatives.
• Contribute to building improvement, refurbishment and operational projects, identifying opportunities to enhance service quality, efficiency and the campus experience.

Requirements

Essential

• Facilities Management qualification, apprenticeship, or equivalent practical experience.
• Health & Safety qualification (or willingness to work towards one).
• Experience within facilities, estates, property or building services.
• Strong customer service, stakeholder management and communication skills.
• Good understanding of facilities management and workplace health & safety.
• Strong organisational, administrative and Microsoft Office skills.
• Ability to manage priorities, solve problems and work proactively.

Desirable

• NEBOSH General Certificate and/or IWFM membership.
• Experience in higher education, commercial office or multi-occupancy environments.
• Experience using CAFM systems and supporting health & safety compliance.
• Knowledge of hard and soft FM services, contractor management and statutory compliance requirements.
• Experience working with Building Management Systems (BMS).

What we offer:

• Contributory Pension Scheme -5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the companycontributions.
• Season Ticket Loan (T&C's apply) - spreadthe cost of your commute with an interest-free travel loan.
• Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes.
• Staff Discount Scheme -via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
• Employee Assistance Programme - confidential support for your wellbeing, whenever you need it.

GUSis an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

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