Assistant Executive Housekeeper Grosvenor Square

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading luxury hotel as an Assistant Executive Housekeeper in London. This entry-level management role focuses on supporting housekeeping operations, ensuring guest satisfaction, and managing budgets. Enjoy career progression and extensive training opportunities in a prestigious environment.

Benefits

Competitive Salary + 31 days holiday

Private Medical via AXA

Discount in Gordon Ramsay's Bar & Grill

Complimentary meals on duty

Complimentary use of Gym

Pension scheme

Qualifications

• 1 year experience in housekeeping or related area.
• 2-year degree in related major; no work experience required.

Responsibilities

• Support day-to-day housekeeping activities.
• Manage housekeeping operations and budgets.
• Ensure exceptional customer service.

Skills

Customer Service

Management

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management

Job description

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Assistant Executive Housekeeper Grosvenor Square, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f00e7fd185ad

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

LONDON MARRIOTT HOTEL GROSVENOR SQUARE – PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE

Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair.We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide.Begin your career journey with Marriott. Your 5-star experience awaits.

We are now recruiting for a dynamic and passionate Assistant Executive Housekeeper to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you.We enjoy crafting bespoke journeys for you.

ARE YOU ELIGIBLE TO WORK IN THE UK?

A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the homeOffice website for more details.

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Ensures knowledge and understanding of OSHA regulations are up to date.

• Oversees all lost and found procedures.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

• Works effectively with the Engineering department on guest room maintenance needs.

• Understands and complies with loss prevention policies and procedures.

• Ensures all employees have proper supplies, equipment and uniforms.

• Assists in supervising an effective inspection program for all guestrooms and public space.

• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.

• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.

• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

Ensuring Exceptional Customer Service

• Handles guest problems and complaints seeking assistance from supervisor as necessary.

• Assists in the review of comment cards and guest satisfaction results with employees.

• Sets a positive example for guest relations.

WHAT WE CAN OFFER YOU:

A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self.

• Competitive Salary + 31days holiday including bank holidays
• Accommodation Service Charge after successful completion of probationary period.
• Private Medical via AXA
• Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat
• Length of service rewardsand invitations to recognition events
• Monthly/yearly recognition schemes
• Extensive training both internally and externally
• World-class career opportunities internationally within Marriott hotels tailored to your specificneeds.
• Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world!
• Professional learning and development opportunities - because a fulfilling career is so much more rewarding
• Complimentary meals on duty
• Complimentary dry cleaning - we do like to make an impression!
• Complimentary use of Gym - because your wellbeing is a priority for us!
• Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations
• Pension schemeto help you save for the future.
• Access to major high street discounts so you can treat your friends andfamily.

#LI-Onsite

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.