Assistant Estate Manager

Majestic Wine; Watford; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Performance-related bonus

29 days holiday

Life Assurance

Contributory pension plan

Free parking with electric charging

Access to Retail Trust benefits

Job summary

A leading UK-based retailer is seeking an individual to manage a portfolio of commercial properties in Watford. The role involves communication with stakeholders, lease management, and operational support for retail teams. Candidates should have strong experience in property management and excellent analytical and organizational skills. This position offers a competitive salary, bonus, and opportunities for flexible working.

Qualifications

• Experience in managing commercial property in a multi-site business.
• Understanding of commercial property leases and tenancy.
• Track record in achieving stretching targets and cost efficiency.

Responsibilities

• Manage a portfolio of nationwide sublets and ensure compliance.
• Act as the main contact for Landlords and sub-tenants.
• Support operational teams in resolving customer-related property issues.

Skills

Communication skills

Stakeholder engagement

Analytical skills

Organizational skills

Flexibility

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

We’re looking for an individual who excels in communication and stakeholder engagement, with experience in Commercial Property and Tenant management. Majestic Wine could be your next exciting opportunity.

The Role:

Based in Watford and reporting to the Director of Estates and Acquisitions, this role supports the successful management of all Estates matters in the UK, comprising over 200 leasehold properties and circa 50 sublet units generating income over £700K. Working alongside the estates and wider property team, the post holder will assist in day-to-day management of the retail estate, distribution centre and sublet properties, while supporting retail teams in delivering an exceptional customer experience.

Job specifics:

Contract: Permanent

Location: Watford

Our Head Office is based in Watford, just 20 minutes from London Euston. From Watford Junction, we are a 15-minute walk to our Head Office.

We are proud to offer an Agile Working Policy for Head Office colleagues; a blend of office and remote working which will include 3 days working at the Majestic Office each week.

What you’ll be doing

• Manage a portfolio of nationwide sublets including lease renewals and rent reviews to maximise rental income, dispose of surplus accommodation and maintain relationships with sub-tenants, ensuring they comply with lease responsibilities.
• Act as the main contact for our Landlords and sub-tenants on all day-to-day property issues.
• Support operational teams in resolving issues impacting customers that require interaction with neighbours or resolution by landlords.
• Manage the Property Administrator who would report directly to this role.
• Oversee rent, rates, insurance and service charge budgets and approve invoices in conjunction with the Estates Administrator and wider team to minimise expenditure and maximise income.
• Undertake reviews of all expenditure to identify potential savings.
• Undertake and assist in managing rent reviews, lease renewals, lease re-gears and extensions in our retail portfolio in partnership with the Asset Manager and Senior Estates Manager.
• Assist in producing business cases to justify expenditure and upgrades in the sublet portfolio.
• Advise the retail and wider property team on lease responsibilities including repairs, insurance, user restrictions and alienation clauses.
• Liaise with Landlords and their agents to negotiate and coordinate insurance claims, repair notices and interim Schedules on Condition.
• Assist the Director of Estates and Acquisitions with the wider estates team in the preparation of budgets for rent, rates, insurance and service charges.
• Maintain portfolio records and assist in building and maintaining property records.
• Instruct and supervise external lawyers, commercial agents, rating surveyors and other property advisors.

What we’ll expect from you

• Experience in managing commercial property in a national multi-site business; acquisition and disposal experience is an advantage.
• Practical understanding of commercial property and leases and tenancy experience.
• A track record of achieving stretching targets and delivering cost efficiency and revenue generation.
• Excellent communication and stakeholder relationship management skills.
• Good IT skills with working knowledge of Word, Excel and PowerPoint; Google equivalents are an advantage.
• Strong verbal and numerical skills and comfort with report writing.
• High levels of energy, drive and resilience, with the flexibility to thrive in a fast-paced, dynamic environment, work under pressure and deliver at pace.
• Ability to manage large and varied workload with strong organisational and analytical skills.
• Drive and determination to continuously improve with a can-do attitude.

Key Stakeholders (Internal & External)

• Director of Format Development and New Store Operations
• Property Project Manager
• Head of Facilities and Health & Safety
• Accounts Payable team and Management Accountant
• Retail Managers and Area Managers
• External Consultants including legal teams, managing agents and landlords
• Commercial Property / L&T experience
• Stakeholder Engagement
• Commerciality
• Analysing Information
• Influence & Impact
• Drive & Resilience

What you can expect from us

Culture

At Majestic, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel, and you can expect quality and value to be built into everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here. We want you to bring your personality to work and we value diversity.

• A competitive salary & performance-related bonus
• 29 days holiday, including public and bank holidays, with a Holiday Purchase Scheme
• Life Assurance (worth 2x annual salary)
• A contributory Company Pension Plan
• Free parking on site with electric charging points
• Access to Retail Trust with benefits including discounts and support services
• Company maternity, paternity and adoption leave after 26 weeks

We look forward to receiving your application! Together we are Majestic! #TWAM

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date. We will only be able to offer individual feedback to those candidates who attend an interview.