Ecommerce Executive

Majestic Wines Warehouse Limited; Watford; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff discount

33 days holiday

Life Assurance

Company pension

Career development

Free parking on site

Retail Trust benefits

Parental leave after 26 weeks

Long service rewards

Job summary

Majestic Wine Group is seeking an Ecommerce Executive to own the Majestic Wine app, drive on-site promotions, and optimise customer journeys to maximise conversion in a high-visibility role. You will work within the Ecommerce team to support app trading, loyalty and content experiences, and collaborate across Subscriptions and Commercial platforms for a cohesive digital customer journey.

This hybrid role requires hands-on analytics, reporting, UAT and continuous improvement to deliver measurable

Qualifications

• Minimum 3 years in an ecommerce role, ideally within a B2C retail environment.
• App management experience in a live consumer app environment.
• Strong knowledge of HTML/CSS and Google Tag Manager; Firebase experience is a plus.
• Analytical mindset with ability to use ecommerce metrics to spot opportunities.
• Experience with UAT and release testing for digital platforms.
• Excellent communication and collaboration across departments.

Responsibilities

• Own weekly and monthly app trading performance reporting with insights and actionable recommendations.
• Create and deliver reports to support trade optimisation and improve conversion across the app and Majestic websites.
• Provide support to the wider Ecommerce team and main website as required.
• Assist with launches and development of subscriptions, commercial sites and new initiatives with tagging, analytics and trading improvements.
• Manage and brief all app content, including service messaging and loyalty requests; ensure product representation and merchandising standards.
• Lead UAT and regression testing for app releases and support releases on the main site and other Majestic sites.
• Ensure analytics and tracking are correctly implemented and functioning on the app.
• Support cross-business initiatives and ad-hoc projects as needed.

Skills

3+ years ecommerce

App management

HTML/CSS

Google Tag Manager

Analytics

UAT testing

Communication

Organisation

Commercial awareness

Tools

Google Tag Manager

Firebase

Job description

Take ownership of the Majestic Wine app in an exciting, high-visibility role! Having recently launched our brand-new mobile app, we are looking for a proactive Ecommerce Executive to manage day-to-day app performance, drive onsite promotional execution, and enhance the customer experience to boost conversion.

As part of the wider Ecommerce team, you’ll be hands-on in optimising app trading, delivering seamless loyalty and content experiences, and supporting our wider digital channels, including Subscriptions and Commercial platforms.

The Role:

As an Ecommerce Executive, you will support the Ecommerce Trading Manager in the day-to-day management, performance, and optimisation of the Majestic Wine app. You will focus on executing the onsite promotional plan, fine-tuning customer journeys to maximise conversion, and delivering core business objectives.

In addition, you will support Majestic’s wider digital propositions (such as Subscriptions and Commercial websites) and maintain a working knowledge of the main Majestic website to provide flexible across-the-board support. This role offers broad exposure across Majestic’s digital ecosystem—combining daily trading, app development support, conversion optimization, and cross-functional collaboration.

Job Specifics:

• Contract Type: Full Time | Permanent
• Location: Watford- Support Centre (15-minute walk from Watford Junction station)
• Reporting to:Ecommerce Trading Manager
• Grade: 5
• Working Model: Hybrid (at least 3 days in the office)

Key Responsibilities:

• Own weekly and monthly app trading performance reporting, providing clear insights and actionable recommendations
• Create and deliver reports to support trade optimisation, proposing improvements to increase conversion across the app and other Majestic websites
• Provide support to the wider Ecommerce team and main website as required
• Support the launch and ongoing development of wider business websites and propositions, including subscriptions, commercial sites and new initiatives, with responsibility for tagging, analytics and trading improvement recommendations
• Manage and brief all app content, including service messaging and the execution of loyalty requests - ensure the accuracy of product representation on the app, including visual merchandising standards and taxonomy
• Lead UAT and regression testing for app releases and new features, ensuring quality and functionality, and support releases on the main website and other majestic websites.
• Ensure analytics and tracking are correctly implemented and functioning on the app
• Support cross-business initiatives and ad-hoc projects as needed

Knowledge & Skills Required:

• Experience: Minimum 3 years in an ecommerce role, ideally within a B2C retail environment.
• App Management: Practical experience managing and optimising B2C mobile applications.
• Technical Proficiency: Working knowledge of HTML/CSS and experience with Google Tag Manager (Firebase experience is a strong plus).
• Analytical Mindset: Comfortable using ecommerce metrics, data, and analytics tools to spot trading opportunities and solve customer friction points.
• Testing & QA: Hands-on experience executing UAT and release testing for digital platforms.
• Communication & Collaboration: Confident communicator, skilled at managing relationships across various departments and seniority levels.
• Organisation: Excellent prioritisation skills with the ability to balance daily trading tasks with ongoing project work in a fast-paced environment.
• Commercial Drive: Results-focused with a strong grasp of retail ecommerce best practices, digital trends, and competitor benchmarking.

What's in it for you:

• A competitive salary & performance related bonus
• Up to 20% Staff Discount
• 33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme
• Life Assurance (Worth 2 times your annual salary)
• A contributory Company Pension Plan
• Career development opportunities
• Free parking on site with electric charging points
• Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, access to free counselling support phone line
• Company maternity, paternity and adoption leave after 26 weeks
• Long service rewards.

Who are we:

Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.

Together we are Majestic! #TWAM

Internal Applicant Requirements

• Tenure: Applicants must have a minimum of 12 months of continuous service with the business.
• Peak Notice (Retail Staff): If selected from a retail role, your official start date in this position will be scheduled after Peak trading finishes.
• Line Manager Endorsement: Required prior to application

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.